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- Tasks: Serve customers with key cutting, repairs, and various services while learning new skills.
- Company: Timpson is a leading service-based retail company known for its supportive culture and employee care.
- Benefits: Enjoy free holiday homes, uncapped bonuses, discounts, extra days off, and mental health support.
- Why this job: Join a fun, inclusive team where your personality shines and you can make a real impact.
- Qualifications: No experience needed; just bring a positive attitude and great communication skills.
- Other info: Timpson promotes from within, offering excellent career progression opportunities.
The predicted salary is between 23920 - 26000 ÂŁ per year.
Job title:
Store Manager / Sales Assistant for Timpson, a Service Based Retail Company
Location:
CROYDON/PURLEY (and surrounding area)
Contract/Hours:
Permanent Full Time
40 hours over 5 days, including weekends with some overtime available when trained.
Pay:
Starting at ÂŁ23,920 per annum increasing to ÂŁ26,000 per annum following a successful trial period.
You also have opportunity to earn uncapped weekly bonus
What we offer:
Looking after our colleagues will always be our number one priority. Every year, we conduct a “happiness index”, which tells us exactly how people are feeling, how they’re being treated, and how we can make things even better.
Along with a basic wage, all in-store colleagues can earn a weekly bonus based on performance, so that they enjoy the benefits of all their hard work.
All colleagues can enjoy all kinds of other great benefits, including:
- Free holiday homes
- Achievable uncapped bonus
- Discount card – up to 90% off for colleagues, up to 25% off for friends and family
- An extra day off for your birthday
- A paid day off for a child’s first day at school
- Annual salary reviews
- Regular social events
- ÂŁ1000 weekly lottery draws
- Excellent promotion prospects (we promote from within, so you can go as far as you wish. All of our most successful colleagues started the same way that you are!)
- Ongoing skills training and support
- A ÂŁ100 bonus when you get married
- Mental health and well being support – including FREE flu jabs and a 24-hour counselling helpline
… and so much more!
Job description:
Your day-to-day responsibilities will include serving customers with key cutting, watch and mobile phone repairs, engravings, shoe repairs, photo processing, dry cleaning and many other services.
Lack of experience is not an issue for us, as every single colleague is given in-depth training from their very first day. You’ll be walked through exactly how things are done, as we offer a fun, valuable learning experience that quickly teaches you the new skills you’ll need to succeed. We’ll set you on the path for a successful and rewarding career, and then show you how to excel at Timpson!
Who we’re looking for:
There’s only one thing that really matters to us when hiring new colleagues: personality.
Your personality is more important to us than any qualifications or previous experience, and the people that succeed with us are positive, friendly and keen to learn new skills. We look for people who are confident, chatty and presentable, and have amazing communication skills that help us wow our customers.
Our services are as diverse and interesting as our amazing colleagues. We recruit from all walks of life, all genders and ages, and we’re extremely proud to be one of the largest employers of ex-offenders in the UK.
Who we are:
The Timpson Group is widely regarded as one of the best employers in the UK. You’ll find our shops all over the British high street and in selected supermarkets, with 1300 Timpson stores currently open across the UK and Ireland.
We’re proud to be the largest service retailer in the country, but what really makes the Timpson Group so special is our culture. We wouldn’t be where we are today without the great people working in our shops, so we give our colleagues total authority to do whatever’s necessary to amaze our customers.
This is what we call “upside-down management”, where we show trust in our colleagues by giving them the freedom to run their shop however they see fit. You’ll be entering a work environment that really lets you push yourself, play to your strengths, and go home at the end of each day knowing that you’ve made a real impact.
Timpson is always looking for great people with great personalities, and this exciting new role is a fantastic opportunity to join our team. If you’re interested in helping people, varied work and progressing your own career, then this could be the right role for you!
Since first opening our doors back in 1865, we’ve remained a family-run business focused on providing outstanding customer service, caring for our colleagues, and offering an inclusive environment with genuine opportunities for people of all backgrounds.
Next steps:
To apply for this fantastic Timpson role, simply click the button below and fill out the application form. We look forward to meeting you!
LPTIMP21
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Store Manager / Sales Assistant AREA 27 employer: Timpson Ltd
Contact Detail:
Timpson Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager / Sales Assistant AREA 27
✨Tip Number 1
Show off your personality! Since Timpson values personality over qualifications, be sure to let your true self shine during any interactions. Be friendly, confident, and approachable to make a lasting impression.
✨Tip Number 2
Familiarize yourself with the services offered by Timpson. Understanding key cutting, repairs, and other services will help you engage in meaningful conversations and demonstrate your enthusiasm for the role.
✨Tip Number 3
Highlight your willingness to learn. Since Timpson provides in-depth training, express your eagerness to acquire new skills and adapt to the fast-paced environment of a service-based retail company.
✨Tip Number 4
Prepare to discuss your customer service experiences. Even if they are from different fields, showcasing your ability to connect with customers and provide excellent service will align well with Timpson's values.
We think you need these skills to ace Store Manager / Sales Assistant AREA 27
Some tips for your application 🫡
Highlight Your Personality: Since Timpson values personality over qualifications, make sure to showcase your positive attitude, friendliness, and eagerness to learn in your application. Use examples from your past experiences that demonstrate these traits.
Tailor Your CV: Customize your CV to reflect the skills and qualities mentioned in the job description. Emphasize your communication skills and any customer service experience you may have, even if it's informal.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention why you want to work at Timpson specifically and how you align with their values of outstanding customer service and colleague care.
Prepare for Potential Questions: Think about possible interview questions related to customer service and teamwork. Be ready to discuss how you would handle various situations in a retail environment, showcasing your problem-solving skills and ability to connect with customers.
How to prepare for a job interview at Timpson Ltd
✨Show Your Personality
Timpson values personality over qualifications, so be yourself! Bring your positive energy and friendliness to the interview. Share stories that highlight your communication skills and how you connect with others.
✨Demonstrate a Willingness to Learn
Since Timpson provides in-depth training, express your eagerness to learn new skills. Talk about past experiences where you quickly adapted to new tasks or environments, showcasing your ability to grow.
✨Emphasize Customer Service Skills
Customer service is at the heart of Timpson's business. Prepare examples of how you've provided excellent service in previous roles or situations, focusing on your ability to wow customers and handle diverse requests.
✨Understand the Company Culture
Familiarize yourself with Timpson's unique culture of 'upside-down management.' Be ready to discuss how you would thrive in an environment that encourages autonomy and trust, and how you can contribute to making a positive impact.
