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For Companies At a Glance
- Tasks: Deliver outstanding customer service and a variety of in-store services across multiple branches.
- Company: Successful high street service retailer with a focus on career growth.
- Benefits: Competitive salary, uncapped bonus, free holiday homes, and birthday day off.
- Why this job: Join a fun team and build a rewarding career with excellent progression opportunities.
- Qualifications: Positive attitude, great communication skills, and a willingness to learn.
- Other info: Full training provided; no previous experience required.
The predicted salary is between 26624 - 26624 £ per year.
We are looking for enthusiastic and customer-focused individuals to join our team as Branch Colleagues. This is an exciting opportunity to build a rewarding career within a successful high street service retailer.
You will work across multiple branches once fully trained, delivering a range of services and providing excellent customer service.
What You’ll Be Doing- Providing outstanding customer service
- Delivering a variety of in-store services, including:
- Key cutting
- Watch and mobile phone repairs
- Engraving
- Shoe repairs
- Photo processing
- A positive attitude and fun personality
- Excellent communication and customer service skills
- A willingness to learn new skills
- A smart and professional appearance
- A full driving licence and access to your own transport
- No previous experience is required, as full training will be provided.
- Competitive salary with achievable uncapped bonus
- Free holiday homes
- Birthday day off (in addition to annual leave)
- Paid leave for a child's first day at school
- Annual salary reviews
- Regular social events
- Excellent career progression opportunities – we promote from within
- 40 hours per week
- 5 days out of 7 (including weekends)
- Overtime available once trained
If you’re looking for a varied and rewarding role with great career prospects, we’d love to hear from you.
Branch Colleague Position Newcastle Upon Tyne employer: Timpson Ltd
Contact Detail:
Timpson Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Colleague Position Newcastle Upon Tyne
✨Tip Number 1
Get to know the company! Research their values and services so you can chat about them during your interview. It shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or provide excellent service. Role-playing with a friend can really help!
✨Tip Number 3
Dress smartly for your interview. First impressions matter, and looking professional will show that you take the opportunity seriously. Plus, it boosts your confidence!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our awesome team.
We think you need these skills to ace Branch Colleague Position Newcastle Upon Tyne
Some tips for your application 🫡
Show Your Enthusiasm: We want to see your passion for customer service shine through in your application. Make sure to highlight any experiences where you've gone above and beyond for customers, even if it's just in a casual setting.
Tailor Your Application: Take a moment to read the job description carefully and tailor your application to match. Use keywords from the description to show us that you understand what we're looking for in a Branch Colleague.
Keep It Professional Yet Fun: While we love a good personality, remember to keep your application professional. A smart and friendly tone will help us see that you’re a great fit for our team culture!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Timpson Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what a Branch Colleague does. Familiarise yourself with the services offered, like key cutting and shoe repairs. This will help you demonstrate your enthusiasm and show that you're ready to jump in.
✨Show Off Your Customer Service Skills
Since this role is all about providing excellent customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Even if you haven't worked in retail before, any experience dealing with people can be relevant!
✨Dress to Impress
First impressions matter! Make sure you arrive looking smart and professional. This shows that you take the opportunity seriously and are ready to represent the brand well.
✨Ask Questions
At the end of the interview, don’t forget to ask questions. This could be about the training process or what a typical day looks like. It shows your interest in the role and helps you gauge if it’s the right fit for you.