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- Tasks: Deliver outstanding customer service and a variety of in-store services across multiple branches.
- Company: Join a successful high street service retailer with a fun and positive culture.
- Benefits: Competitive salary, uncapped bonus, free holiday homes, and birthday day off.
- Other info: No experience needed; full training provided and overtime available once trained.
- Why this job: Build a rewarding career with excellent progression opportunities and regular social events.
- Qualifications: Positive attitude, great communication skills, and a willingness to learn.
The predicted salary is between 26624 - 26624 £ per year.
Location: Teesside & surrounding areas
Salary: £26,624 uncapped bonus
Job Type: Permanent, Full Time
About the Role
We are looking for enthusiastic and customer-focused individuals to join our team as Branch Colleagues. This is an exciting opportunity to build a rewarding career within a successful high street service retailer. You will work across multiple branches once fully trained, delivering a range of services and providing excellent customer service.
What You'll Be Doing
- Providing outstanding customer service
- Delivering a variety of in-store services, including:
- Key cutting
- Watch and mobile phone repairs
- Engraving
- Shoe repairs
- Photo processing
What We're Looking For
- A positive attitude and fun personality
- Excellent communication and customer service skills
- A willingness to learn new skills
- A smart and professional appearance
- A full driving licence and access to your own transport
- No previous experience is required, as full training will be provided.
What We Offer
- Competitive salary with achievable uncapped bonus
- Free holiday homes
- Birthday day off (in addition to annual leave)
- Paid leave for a child's first day at school
- Annual salary reviews
- Regular social events
- Excellent career progression opportunities – we promote from within
Working Hours
40 hours per week, 5 days out of 7 (including weekends). Overtime available once trained.
Apply Now
If you're looking for a varied and rewarding role with great career prospects, we'd love to hear from you.
Mobile Branch Colleague Teesside employer: Timpson Ltd
Contact Detail:
Timpson Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Branch Colleague Teesside
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the brand and its values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, and we want you to show off that positive attitude and fun personality right from the start.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Mobile Branch Colleague Teesside
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you're excited about the role and ready to bring a positive attitude to our team!
Tailor Your Application: Make sure to customise your application to highlight how your skills match what we're looking for. Mention any relevant experiences or qualities that make you a great fit for the Branch Colleague position.
Keep It Professional Yet Fun: While we love a good personality, remember to maintain a professional tone in your written application. Balance your fun side with clear communication to show us you can connect with customers effectively.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to joining our fantastic team.
How to prepare for a job interview at Timpson Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what a Branch Colleague does. Familiarise yourself with the services offered, like key cutting and mobile phone repairs. This will show your enthusiasm and help you answer questions confidently.
✨Show Off Your Customer Service Skills
Since this role is all about providing excellent customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Even if you haven't worked in retail before, any experience dealing with people can be relevant.
✨Dress to Impress
A smart and professional appearance is key for this position. Make sure you dress appropriately for the interview to reflect the company's standards. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Ask Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the training process or opportunities for career progression. It demonstrates your interest in the role and helps you gauge if the company is the right fit for you.