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- Tasks: Manage a vibrant Dry Cleaning Hub, ensuring top-notch service and team motivation.
- Company: Join a leading dry cleaning company focused on excellence and teamwork.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Be a key player in delivering exceptional service and leading a dynamic team.
- Qualifications: Experience in management and a passion for customer service.
- Other info: A fun, fast-paced environment with room for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
Job Purpose: To effectively manage Dry Cleaning Hub branch. To ensure the correct policies and procedures are complied with in line with company strategy, to ensure an excellent service is provided to the receiver branches and promote a positive working environment for the hub employees. As hub manager you should always be looking to maximise both the sales and the profitability of your branch.
Key Responsibilities and Accountabilities:
- Ensure high standards are always maintained including housekeeping, maintenance, and stock management, including stockholding, ordering, usage and organization.
- Administration, training and daily tasks and responsibilities.
- To promote excellent customer service to all the receivers from all colleagues, including regular contact with receivers, regarding any issues regarding problems with garments or admin.
- To make sure that the hub runs with the correct hours to offer the Next day service for the receivers.
- To help resolve & give best advice to all receivers regarding complaints.
- Ensure that regular quality control checks are carried out and reflects the standard set in the training manuals.
- Security of premises, stock, fittings and machinery.
- Carry out branch stocktaking.
- Carry out daily and weekly administration.
- Mentor and provide support and training for all your staff.
- Ensure compliance with hub opening and closing times.
- Ensure all colleagues adhere to the company operating procedures.
- Ensure all colleagues wear the company uniform.
- Effectively manage all colleagues to ensure a happy and efficient service.
The responsibility for employees' health and safety does not rest entirely with the Company and its management. The employee, irrespective of their position in the Company, has a legal duty to comply with the law and to ensure that the workplace is safe for everyone. In accordance with your Terms and Conditions of Employment, the employee should recognise that they are required to operate flexibly across a broad range of activities in support of the Company's continuing need to adapt to change and to provide a first class service to its receivers.
Experience: Fully competent in providing all the services within a Hub Branch and demonstrate the ability to carry out people management.
Skills / Qualities:
- Excellent organisational skills and ability to plan effectively highlighting the ability to prioritise accordingly.
- Excellent customer service skills.
- Effective Time Management skills.
- Good written and verbal communication skills.
- Able to provide leadership skills and team player.
- Ability to work unsupervised.
- Ability to demonstrate problem solving skills.
- Clearly demonstrate the ability to prioritise.
- Demonstrate team spirit and provide motivation among colleagues.
- Set standards by leading by example.
Dry Cleaning Hub Manager in Bellshill employer: Timpson Ltd
Contact Detail:
Timpson Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dry Cleaning Hub Manager in Bellshill
✨Tip Number 1
Network like a pro! Reach out to your connections in the dry cleaning industry or related fields. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Show up in person! If you’re eyeing a specific hub, pop in and introduce yourself. A face-to-face meeting can leave a lasting impression and show your enthusiasm for the role.
✨Tip Number 3
Prepare for interviews by practising common questions related to management and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Dry Cleaning Hub Manager in Bellshill
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Dry Cleaning Hub Manager role. Highlight your experience in managing teams and ensuring excellent customer service, as these are key aspects of the job.
Showcase Your Skills: Don’t forget to emphasise your organisational and time management skills. We want to see how you can effectively plan and prioritise tasks to keep the hub running smoothly.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to demonstrate your problem-solving abilities and leadership qualities, as these will be crucial in this role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Timpson Ltd
✨Know Your Hub Inside Out
Before the interview, make sure you understand the ins and outs of a Dry Cleaning Hub. Familiarise yourself with the key responsibilities listed in the job description, such as stock management and customer service. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Leadership Skills
As a Dry Cleaning Hub Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate colleagues and maintain a positive working environment, as this is crucial for the role.
✨Customer Service is Key
Be ready to discuss how you would handle customer complaints and ensure excellent service. Think of specific scenarios where you've gone above and beyond for customers. This will show that you understand the importance of customer satisfaction in driving sales and profitability.
✨Demonstrate Your Organisational Skills
The role requires excellent organisational skills, so be prepared to talk about how you manage your time and prioritise tasks. Share examples of how you've successfully handled multiple responsibilities in the past, ensuring that you can keep the hub running smoothly while meeting all operational standards.
