At a Glance
- Tasks: Serve customers with photo processing and create high-quality photo gifts.
- Company: Join the friendly team at Snappy Snaps in Omagh.
- Benefits: Earn competitive pay, bonuses, and enjoy amazing discounts.
- Other info: Enjoy social events, career growth, and mental health support.
- Why this job: Gain valuable skills while making customers smile every day.
- Qualifications: No experience needed; just bring your positive attitude!
The predicted salary is between 10608 - 10608 £ per year.
Snappy Snaps Omagh is looking for a customer service focused colleague to join our high street service team.
Position: Part‑Time Branch Colleague
Location: Omagh
Job Type: Permanent / Part Time
Pay: Starting at £10,608 per annum with an OTE of £11.5k following a successful trial period including uncapped weekly bonus
Hours: 16 hours over 2 days, 9am – 5:30pm including Saturdays, with overtime opportunities available.
Job Description: Your day‑to‑day responsibilities will include serving customers with all things photo. Daily duties will involve being a key holder and serving customers with photo processing, ID pictures, producing high quality photo gifts and selling related merchandise. Lack of experience is not an issue for us, as every colleague is given in‑depth training from their very first day. You’ll be walked through exactly how things are done, as we offer a fun, valuable learning experience that quickly teaches you the new skills you’ll need to succeed. We’ll set you on the path for a successful and rewarding career, and then show you how to excel at Snappy Snaps. As part of your job role, you will be expected to complete an act of kindness for customers or colleagues every day.
What We Offer: Taking care of our colleagues is our top priority. In addition to a basic wage, all our colleagues can earn weekly performance bonuses. Benefits include:
- Free holiday homes
- Achievable uncapped bonuses
- Discount card (up to 90% off for colleagues, up to 25% off for friends and family)
- An extra day off for your birthday
- Paid day off for a child’s first day at school
- Annual salary reviews
- Regular social events
- £1000 weekly lottery draws
- Excellent promotion prospects
- Ongoing skills training
- £100 bonus when you get married
- Mental health support, including free flu jabs and a 24‑hour helpline
- … and more!
Who We’re Looking For: We value personality over qualifications. Ideal candidates are positive, friendly, confident, and great communicators. We welcome applicants from all backgrounds, including ex‑offenders.
StudySmarter Expert Advice🤫
We think this is how you could land Part - Time Colleague, Omagh Snappy Snaps (A7)
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Timpson Group and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Timpson Group and let us see your personality shine through!
We think you need these skills to ace Part - Time Colleague, Omagh Snappy Snaps (A7)
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Timpson Group.
Get Familiar with Our Brand:Before applying, take some time to learn about Timpson Group and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Timpson Group
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Timpson Group.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Timpson Group will surely appreciate.
