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- Tasks: Deliver amazing customer service and create personalised photo products.
- Company: Join the fun and friendly Timpson Group family.
- Benefits: Enjoy birthdays off, generous discounts, and uncapped bonuses.
- Why this job: Be part of a creative team with excellent career progression.
- Qualifications: Great communication skills and a positive attitude; no experience needed.
- Other info: Full training provided and opportunities to travel across Tyne and Wear.
The predicted salary is between 25440 - 25656 £ per year.
Join to apply for the Mobile Retail Assistant role at Timpson Group.
Role Overview
We’re looking for someone with great standards, a fun and friendly personality, and a drive for customer service. This is a full‑time, 40‑hour position, working 5 out of 7 days with 2 days off per week. The role is based in Gateshead but involves covering different locations across Tyne and Wear. Successful candidates must be prepared to travel a reasonable distance for training and to support branches around the region.
As a business we pride ourselves on amazing our customers and encouraging creativity with day‑to‑day tasks, including digital printing, canvas wall art production, and personalised photo gifts. We specialise in photo ID, with full training provided.
If you are self‑motivated, bonus hungry, keen to learn new skills, and take pride in customer care, selling, and maintaining high personal standards, you are the perfect person to join our team.
Responsibilities
- Deliver outstanding customer service across our stores.
- Manage daily sales, cash handling, and retail operations.
- Assist in the creation and display of printed and photo products.
- Support branch coverage and training across Tyne and Wear.
Qualifications
- Excellent communication and interpersonal skills.
- High personal standards and a positive attitude.
- Willingness to learn and adapt to new retail technologies.
- No prior experience required – we provide extensive training in all skills, service, and management.
Benefits
- Birthdays off
- Generous colleague discount across the group
- Timpson holiday homes
- Excellent promotional prospects
Starting salary is £12.25 per hour, rising to £12.30 per hour once probation is complete. In addition, you can enjoy an uncapped weekly bonus.
Joining the Timpson group gives excellent progression opportunities, and you will be valued as part of our family culture.
Job Type
Full‑time
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Mobile Retail Assistant employer: Timpson Group
Contact Detail:
Timpson Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Retail Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Timpson Group. Understand their values and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering outstanding customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your personality! Timpson is looking for someone with a fun and friendly vibe, so don’t be afraid to let your true self shine through. A positive attitude can go a long way in making a great impression.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people and shows that you’re serious about joining the Timpson family.
We think you need these skills to ace Mobile Retail Assistant
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your fun and friendly personality shine through. This role is all about customer service, so a warm tone can really make you stand out.
Highlight Your Customer Service Skills: Make sure to emphasise any experience you have in customer service, even if it’s informal. We love candidates who take pride in helping others, so share any relevant stories that showcase your skills!
Be Clear About Your Availability: Since this role involves working across different locations, be upfront about your availability and willingness to travel. We appreciate candidates who are flexible and ready to support our branches wherever needed.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Timpson Group
✨Show Off Your Personality
Since the role requires a fun and friendly personality, make sure to let your true self shine during the interview. Share personal anecdotes that highlight your customer service skills and how you connect with people.
✨Know the Company
Do a bit of homework on Timpson Group before your interview. Familiarise yourself with their values, services, and what makes them stand out in the retail sector. This will show your genuine interest and help you answer questions more effectively.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've delivered outstanding customer service in the past. Even if you don't have direct experience, think about situations where you've helped others or resolved issues, as this will resonate well with the interviewers.
✨Be Ready to Adapt
Since the role involves learning new retail technologies and covering different locations, be prepared to discuss how you adapt to change. Share experiences where you've successfully learned new skills or adjusted to new environments quickly.
