At a Glance
- Tasks: Maintain and service photobooths and key-cutting machines while ensuring customer satisfaction.
- Company: Join the fun and energetic Timpson Group, known for its amazing culture.
- Benefits: Competitive salary, uncapped bonuses, birthday leave, and generous discounts.
- Other info: Full training provided, plus a company vehicle for your convenience.
- Why this job: Enjoy a rewarding role with excellent career growth in a vibrant environment.
- Qualifications: Full driving licence and a proactive attitude; no prior experience needed.
The predicted salary is between 29952 - 29952 £ per year.
An exciting opportunity has arisen to join our expanding field service team. You will help look after our growing estate of photobooths, photo printing, and key-cutting machines. You will be responsible for routine service, preventive maintenance scheduling, and merchandising for a designated area of machines. Full training and a company vehicle will be provided.
We are looking for a candidate based within approximately 10 miles of the area who will travel to service machines in surrounding areas.
We pride ourselves on amazing our customers and colleagues. You will multitask and use your initiative to ensure all of our photobooths, photo printing kiosks and key machines are up and running and look great, turning first-time customers into customers for life. The role is more than a field service engineer; for the right person, it is rewarding and enjoyable. Our business encourages a fun and buzzy atmosphere, with energy and motivation being key.
Requirements:- Full driving licence
- Self-motivated and proactive with a willingness to learn new skills
- Ability to maintain high personal standards
- Ability to work 45 hours per week, 5 out of 7 days
- Starting basic salary of £29,952 per annum
- Uncapped monthly bonus following probation (typical example around £400 per month)
- Birthday leave
- Generous colleague discount across the group
- Timpson holiday homes
- Excellent promotional prospects
- To replenish and restock machines
- To carry out preventative service visits within a pre-determined territory
- To complete site surveys for new machine installations
- To clean machines to ensure they are in excellent condition for customers
- To carry out cash removals and deposits
- To complete repairs as part of an ongoing maintenance program
- To manage stock on-site and in vehicles
- To provide support or holiday cover to field engineers in other territories
- To establish strong working relationships with colleagues and concession partners
- To be kind, helpful, and professional to all colleagues and customers
- To present a smart appearance with a name badge and uniform, leaving machines in better condition than found
If you would like to learn more about this role, please contact Matt Giddings at Matthew.Giddings@timpson.com for further details.
Field Service Engineer employer: Timpson Group
Timpson Group is an exceptional employer that fosters a vibrant and supportive work culture, perfect for those seeking a rewarding career as a Field Service Engineer. With full training provided, a company vehicle, and generous benefits including uncapped bonuses and birthday leave, employees are encouraged to grow and thrive in their roles while enjoying a fun and energetic atmosphere in Glasgow. Join us to be part of a team that values initiative, customer satisfaction, and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Get to know the company culture! Before your interview, check out Timpson's social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing your skills as a Field Service Engineer.
✨Tip Number 3
Show off your problem-solving skills! Be ready to share examples of how you've tackled challenges in the past. This is key for a role that involves maintaining and repairing machines.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about being a Field Service Engineer and how you can contribute to our fun and buzzy atmosphere.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with our needs, especially in areas like customer service and machine maintenance.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and qualifications stand out without unnecessary fluff. This helps us quickly see why you’d be a great fit!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Timpson Group
✨Know Your Machines
Familiarise yourself with the types of machines you'll be servicing, like photobooths and key-cutting machines. Understanding their functions and common issues will show your initiative and readiness to tackle the role.
✨Show Your Customer Service Skills
Since this role is all about amazing customers, prepare examples of how you've provided excellent service in the past. Highlight your ability to turn first-time customers into loyal ones, as this aligns perfectly with the company's values.
✨Demonstrate Your Proactivity
Be ready to discuss times when you've taken the initiative to solve problems or improve processes. This role requires a self-motivated attitude, so showcasing your proactive nature will set you apart from other candidates.
✨Dress for Success
Make sure to present a smart appearance during the interview. Since the job involves wearing a uniform and maintaining high personal standards, showing that you understand the importance of professionalism will leave a great impression.
