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- Tasks: Join us as a Field Service Engineer, maintaining photobooths and key cutting machines.
- Company: Be part of Timpson Group, a family business known for trust and kindness.
- Benefits: Enjoy birthdays off, generous discounts, and excellent promotional prospects.
- Why this job: Experience a fun, energetic atmosphere while making customers happy.
- Qualifications: Full driving license required; no experience needed as we provide training.
- Other info: Earn a starting salary of £26,770 with uncapped bonuses averaging £500 monthly.
The predicted salary is between 26770 - 28000 £ per year.
Timpson Group
Field Service Engineer – Full Time
45 hours per week, working 5 out of 7 days
Salary: £26,770 – £28,000 per annum + bonus scheme
Location: Chelmsford
We are looking for a new colleague to join our team and help us to look after our estate of photobooths, photo printing machines, and key cutting machines. Full training and a company vehicle will be provided.
We are looking for a new colleague based within 10 or so miles of the Chelmsford area, but you will travel around the surrounding areas to service machines.
We pride ourselves on amazing our customers and our colleagues. You would enjoy multitasking and using your initiative to ensure all of our photobooths, photo printing kiosks, and key machines are up and running and look great, to ensure we turn first-time customers into customers for life.
The job is more than a field service engineer, and for the right person, the role will be really rewarding and enjoyable. Our business encourages a fun and buzzy atmosphere with energy and motivation being key.
If you have a full driving license, are self-motivated, bonus hungry, keen to learn new skills, and take pride in your personal standards, you are the perfect person to join our team.
You will be required to work 45 hours per week, working 5 out of 7 days.
Starting basic salary of £26,770 rising to £28,000 once probation is complete. In addition to this, you will enjoy an uncapped monthly bonus which is often in the region of £500 per month.
We love to wow our colleagues by offering some of the following amazing benefits:
- Birthdays off
- Generous colleague discount across the group
- Timpson holiday homes
- Excellent promotional prospects
You will be part of the Timpson group, a well-established family business built on a culture of trust and kindness.
We look forward to meeting you soon. No experience is required as we provide extensive training in all of our skills, service, and management.
Joining the Timpson group gives excellent progression opportunities, and you will be part of a business where you will be valued as one of the family.
Key Responsibilities
- To replenish and restock our machines
- To carry out preventative service visits within a pre-determined territory
- To complete site surveys for new machine installations
- To clean machines to make sure they are in amazing condition for our customers
- To carry out cash removals and deposits
- To complete repairs as part of an ongoing maintenance program
- To be responsible and manage stock both on-site and in vehicles
- To provide support or holiday cover to field engineers in other territories
- To establish a great working relationship with the colleagues of our concession partners
- To be kind and helpful to all colleagues and customers
- To be smart in appearance, wear the correct name badge and uniform, and to always leave a machine in a better condition than when you found it
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Field Service Engineer employer: Timpson Group
Contact Detail:
Timpson Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Familiarize yourself with the types of machines you'll be servicing, like photobooths and key cutting machines. Understanding their functionality will help you stand out during the interview.
✨Tip Number 2
Highlight your ability to multitask and use initiative in previous roles. Share specific examples where you've successfully managed multiple responsibilities, as this aligns with the job's requirements.
✨Tip Number 3
Emphasize your customer service skills. Since the role involves interacting with customers, showcasing your experience in providing excellent service can make a big difference.
✨Tip Number 4
Be prepared to discuss your motivation for joining the Timpson group. They value a fun and energetic atmosphere, so showing enthusiasm for their culture can help you connect with the team.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the responsibilities of a Field Service Engineer. Emphasize any technical skills, customer service experience, and your ability to multitask.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in working for Timpson Group and how your values align with their culture of trust and kindness.
Highlight Your Initiative: In your application, provide examples of times when you took initiative or solved problems independently. This will demonstrate your self-motivation and readiness to learn new skills, which are key traits for this position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Timpson Group
✨Show Your Enthusiasm for Customer Service
Since the role emphasizes amazing customer experiences, be sure to express your passion for customer service. Share examples of how you've gone above and beyond to help customers in previous roles or situations.
✨Demonstrate Your Multitasking Skills
The job requires multitasking and using initiative. Prepare to discuss specific instances where you successfully managed multiple tasks at once, especially in a fast-paced environment.
✨Highlight Your Willingness to Learn
As no prior experience is required, emphasize your eagerness to learn new skills. Discuss any relevant training or certifications you've pursued and how they relate to the role of a Field Service Engineer.
✨Prepare Questions About the Company Culture
The Timpson Group values a fun and buzzy atmosphere. Prepare thoughtful questions about the company culture and team dynamics to show that you're genuinely interested in being part of their family-oriented environment.
