Branch Colleague Teesside

Branch Colleague Teesside

Full-Time On-site
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Branch Colleague – Full Time


Location: Teesside & surrounding areas


Salary: £26,624 + uncapped bonus


Job Type: Permanent, Full Time



About The Role


We are looking for enthusiastic and customer-focused individuals to join our team as Branch Colleagues. This is an exciting opportunity to build a rewarding career within a successful high street service retailer.


You will work across multiple branches once fully trained, delivering a range of services and providing excellent customer service.



What You’ll Be Doing



  • Providing outstanding customer service

  • Key cutting

  • Watch and mobile phone repairs

  • Engraving

  • Shoe repairs

  • Photo processing

  • Maintaining high store standards

  • Supporting team members across different locations



What We’re Looking For



  • A positive attitude and fun personality

  • Excellent communication and customer service skills

  • A willingness to learn new skills

  • A smart and professional appearance

  • A full driving licence and access to your own transport

  • No previous experience is required, as full training will be provided.



What We Offer



  • Competitive salary with achievable uncapped bonus

  • Free holiday homes

  • Birthday day off (in addition to annual leave)

  • Paid leave for a child's first day at school

  • Annual salary reviews

  • Regular social events

  • Excellent career progression opportunities – we promote from within



Working Hours


40 hours per week


5 days out of 7 (including weekends)


Overtime available once trained

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Branch Colleague Teesside employer: Timpson Group

Timpson Group is an excellent employer, offering a supportive work culture that prioritises employee development and satisfaction. With comprehensive training, a competitive salary, and a bonus scheme, our Field Service Engineers enjoy a fulfilling career while working in the vibrant community of East Kilbride, where they can make a tangible impact on customer experiences through their expertise.

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Contact Details:

Timpson Group Recruitment Team