At a Glance
- Tasks: Serve customers with key cutting, repairs, and more in a fun, dynamic environment.
- Company: Timpson, recognised as one of the best places to work in the UK.
- Benefits: Competitive pay, uncapped bonuses, free holiday homes, and birthday leave.
- Other info: Ongoing training and excellent promotion prospects await you!
- Why this job: Join a supportive team and make a real impact with daily acts of kindness.
- Qualifications: Personality matters more than experience; we welcome all backgrounds.
The predicted salary is between 26520 - 26520 £ per year.
Timpson, recognised by The Sunday Times as 'One of the Best Places to Work in the UK,' is calling for dynamic individuals to join our successful high street service team.
Position: Mobile Colleague for Timpson, a Service-Based Retail Company
Location: High Wycombe (and surrounding area)
Job Type: Permanent / Full Time
Pay: Starting at £26,520 per annum including uncapped weekly bonus
Hours: 40 hours over 5 days, including weekends, with overtime opportunities available post-training.
Your day-to-day responsibilities will include serving customers with key cutting, watch and mobile phone repairs, engravings, shoe repairs, photo processing, dry cleaning and many other services. Lack of experience is not an issue for us, as every single colleague is given in-depth training from their very first day. You’ll be walked through exactly how things are done, as we offer a fun, valuable learning experience that quickly teaches you the new skills you’ll need to succeed. We’ll set you on the path for a successful and rewarding career, and then show you how to excel at Timpson!
As part of your job role, you will be expected to complete an act of kindness for customers or colleagues every day.
What We Offer: Taking care of our colleagues is our top priority. Every year, we measure our “happiness index” to understand how our team feels and how we can improve. In addition to a basic wage, all our colleagues can earn weekly performance bonuses. Benefits include:
- Free holiday homes
- Achievable uncapped bonuses
- Discount card (up to 90% off for colleagues, up to 25% off for friends and family)
- An extra day off for your birthday
- Paid day off for a child’s first day at school
- Annual salary reviews
- Regular social events
- £1,000 weekly lottery draws
- Excellent promotion prospects
- Ongoing skills training
- £100 bonus when you get married
- Mental health support, including free flu jabs and a 24-hour helpline
- … and more!
Who We’re Looking For: We value personality over qualifications. Ideal candidates are positive, friendly, confident, and great communicators. We welcome applicants from all backgrounds, including ex-offenders.
Who We Are: As a family-run business since 1865, Timpson is proud to be the largest service retailer in the UK with over 1,300 stores nationwide. We pride ourselves on our culture of trust, giving colleagues the freedom to excel in their roles. If you're interested in varied work and career progression, this could be the right role for you!
Next Steps: To apply, click the button below and fill out the application form. We look forward to meeting you!
Branch Colleague / Branch Manager / Mobile Colleague A26 in High Wycombe employer: Timpson
Timpson Ltd is an exceptional employer that values its employees by offering a vibrant work culture and numerous benefits, including free holiday homes and an uncapped bonus structure. With a strong commitment to employee growth, we promote from within, ensuring that every colleague has the opportunity to advance their career while enjoying regular social events and a supportive environment. Join us in Darlington and surrounding areas for a rewarding career where your personality and drive can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Colleague / Branch Manager / Mobile Colleague A26 in High Wycombe
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Timpson, may even transition seasonal workers into permanent positions if you impress them!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Timpson that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Timpson will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Timpson and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Timpson
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Timpson, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Timpson!
