At a Glance
- Tasks: Engage with customers, manage traffic, and maintain car park safety.
- Company: Join a friendly team in Gloucester with a focus on customer service.
- Benefits: Enjoy a birthday bonus, discounts, and a supportive work environment.
- Other info: Flexible hours with opportunities for recognition and rewards.
- Why this job: Perfect for those who love variety and working outdoors while helping others.
- Qualifications: No experience needed, just bring your enthusiasm and a driving licence.
The predicted salary is between 9.9 - 12.1 £ per hour.
Join Our Team as a Car Park Attendant! Are you a people person with a knack for exceptional customer service? Do you thrive in dynamic environments? If so, we want you on our team! This is a Part-time role (12.5 hours p.w), that will see you working 5x 2.5 hour shifts, including weekends due to the nature of the business.
What You'll Be Doing: This role is based within the Gloucester area and includes a mobile element. You’ll be required to travel to other nearby sites during your shift to provide operational support, ensuring consistent service delivery across the area. This makes it a great opportunity for someone who enjoys variety and working across multiple locations.
- Engaging with Customers: Providing top-notch customer service with a smile.
- Traffic Control Measures: Regulating vehicle entry and exit seamlessly.
- Regular Foot Patrols: Ensuring the safety and security of the car park.
- Grounds Maintenance: Keeping the surroundings clean and attractive with tasks like weeding, painting, and cleaning.
- Painting walls, stairwells, and bay lines (training is provided).
- Working outdoors, with a requirement to carry out basic landscaping jobs like weeding and hedge trimming (training is provided).
What We're Looking For: No prior experience in customer service or security? No problem! We value enthusiasm and a positive attitude. However, the following will be beneficial:
- Strong communication skills and confidence interacting with customers.
- Basic computer skills to operate site equipment.
- A basic knowledge of smartphones is essential for this role to ensure communication across internal channels.
- Full Manual UK Driving Licence (essential).
- A flexible approach and willingness to travel between sites during shifts.
- Ability to work independently across multiple locations.
What We Offer: We believe in recognising and rewarding our team members. When you join us, you’ll benefit from:
- Birthday bonus – an extra day off to celebrate.
- Reward & recognition programme.
- Free or discounted parking.
- Cycle to Work scheme (up to £1000).
- Company pension.
- Death in service benefit.
- Employee Assistance Programme to support your wellbeing.
Mobile Car Park Attendant Operations · Gloucester employer: Times24
At Times 24, we pride ourselves on being an excellent employer by fostering a dynamic and supportive work culture that encourages innovation and professional growth. Our team members enjoy competitive benefits, including flexible working arrangements and opportunities for career advancement, particularly in the vibrant South Coast region where you can make a tangible impact in the community. Join us to be part of a forward-thinking company that values your contributions and empowers you to excel in your role as a Senior Car Park Acquisition Manager.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Car Park Attendant Operations · Gloucester
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Times24 and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Times24 and let us see your personality shine through!
We think you need these skills to ace Mobile Car Park Attendant Operations · Gloucester
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Times24.
Get Familiar with Our Brand:Before applying, take some time to learn about Times24 and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Times24
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Times24.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Times24 will surely appreciate.
