At a Glance
- Tasks: Coordinate exciting operational projects and service improvements at London Gatwick Airport.
- Company: Join a dynamic team in a fast-paced airport environment.
- Benefits: Full-time role with competitive salary and opportunities for growth.
- Other info: Collaborative culture with a focus on innovation and efficiency.
- Why this job: Make a real impact on airport operations and enhance customer experience.
- Qualifications: Experience in project coordination and strong communication skills required.
The predicted salary is between 35000 - 45000 £ per year.
Join Our Team as an Operational Change Coordinator! Full-Time / Monday to Friday, 9am-5pm / London Gatwick Airport.
We have an exciting opportunity for an Operations Project Coordinator to join our team at London Gatwick Airport. Reporting to the Senior Project Delivery Lead, you will play a key role in supporting the delivery of operational projects, service improvements, and new parking products across our airport parking operation. This is a hands-on role in a fast-paced environment where you will work closely with operational teams, leadership, client departments, and contractors to ensure projects and operational changes are implemented smoothly while maintaining service continuity.
If you enjoy coordinating projects, solving problems, and working with a wide range of stakeholders, this could be the perfect opportunity to make an impact in a high-profile airport operation.
Key Responsibilities- Coordinate the delivery of operational changes, new products, and service improvement projects.
- Support feasibility assessments, scoping sessions, and operational requirements gathering.
- Maintain project plans, timelines, and action trackers to ensure successful delivery.
- Facilitate project meetings, prepare agendas, and track actions to completion.
- Identify potential risks or delays and escalate issues where required.
- Support operational trials, system testing, and the rollout of new processes or services.
- Coordinate training, briefing materials, and updated documentation such as SOPs.
- Work closely with Health & Safety teams to ensure project risks are identified and mitigated.
- Liaise with client departments, contractors, and operational teams during project delivery and maintenance works.
- Coordinate operational readiness ahead of works, including communications, signage, and site preparation.
- Provide clear updates and summaries to leadership teams and stakeholders.
- A collaborative team player who builds strong relationships with internal and external stakeholders.
- Highly organised with the ability to manage multiple tasks and priorities.
- A strong communicator with excellent written and verbal skills.
- Proactive, solutions-focused, and confident working in a fast-paced operational environment.
- Comfortable working across operational areas and engaging with frontline teams.
- Confident using digital systems and Microsoft Office tools.
- Experience in project coordination, operational planning, or supplier coordination.
- Background in airport operations, travel, hospitality, logistics, or similar environments is beneficial.
- Strong client-facing experience and confidence working with senior stakeholders and contractors.
- Ability to analyse operational data and produce clear reports or insights.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, Teams).
- Knowledge of CDM Regulations 2015 is advantageous.
- NEBOSH or IOSH Health & Safety certification preferred.
- Full UK driving licence essential.
This is a great opportunity to contribute to a dynamic airport environment, supporting projects that improve operational efficiency and enhance customer experience. Ready to make an impact? Apply today.
Operational Change Coordinator employer: Times24 UK Limited
TIMES24 UK LIMITED offers a vibrant work culture at London Gatwick Airport, where employees are encouraged to innovate and contribute to meaningful operational changes. With a focus on professional development, team collaboration, and a commitment to service excellence, this role provides unique opportunities for growth in the fast-paced aviation sector. Join us to be part of a dynamic team that values your contributions and fosters a supportive environment.
