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- Tasks: Analyse user behaviour and recommend improvements to enhance digital experiences.
- Company: Join a leading data provider in higher education with a global impact.
- Benefits: Hybrid/remote work, diverse culture, and opportunities for personal growth.
- Why this job: Shape user experiences and see the real impact of your insights.
- Qualifications: Experience in user behaviour analysis and strong SQL skills required.
- Other info: Embrace individuality in a supportive and inclusive workplace.
The predicted salary is between 36000 - 60000 £ per year.
We’ve modernised our analytics stack and are looking for a hands‑on web analyst to help teams make faster, smarter decisions using behavioural data. This role is about understanding user journeys, spotting friction, and recommending improvements – not building dashboards or perfect models in isolation. You’ll work closely with Product, Marketing, Editorial, and senior stakeholders to analyse clickstream and event‑level data, identify opportunities for optimisation, and help teams decide what to test, improve, or prioritise next.
Times Higher Education is the data provider underpinning university excellence in every continent across the world. As the company behind the world’s most influential university ranking, and with almost five decades of experience as a source of analysis and insight on higher education, we have unparalleled expertise on the trends underpinning university performance globally. Our data and benchmarking tools are used by many of the world’s most prestigious universities to help them achieve their strategic goals and our events series act as the home of higher education thought leadership around the world.
What you’ll need:
- Experience analysing user behaviour, funnels, and engagement, turning insight into action
- Comfort making recommendations with imperfect or evolving data
- Strong stakeholder management, communication, and influence
- Top‑notch SQL skills and familiarity with modern analytics/BI tools
Why this role is different:
If you prefer building reports or dashboards over driving change and improving user experiences, this isn’t the right role. This is your chance to shape digital experiences, embed analytics into decisions, and see the impact of your work.
With colleagues located around the world, we know that our individuality and diversity of experiences are our greatest strengths. That’s why we want THE to be a place where you are welcome to be who you want to be at work; where you can share whatever part of your life or self‑identity you want, without obligation or facing discrimination; and where all abilities and perspectives are recognised and accommodated.
Web Analyst – Digital Behaviour & Optimisation employer: Times Higher Education
Contact Detail:
Times Higher Education Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Web Analyst – Digital Behaviour & Optimisation
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by practising your storytelling skills. You want to share your experiences in a way that highlights your analytical skills and how you've driven change in previous roles. Make it relatable and engaging!
✨Tip Number 3
Showcase your skills with real examples. When discussing your experience, focus on specific projects where you analysed user behaviour and made impactful recommendations. Numbers and results speak volumes!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in being part of our team.
We think you need these skills to ace Web Analyst – Digital Behaviour & Optimisation
Some tips for your application 🫡
Show Your Analytical Skills: When writing your application, make sure to highlight your experience with analysing user behaviour and turning insights into actionable recommendations. We want to see how you've used data to drive change in previous roles!
Communicate Clearly: Strong communication is key for this role. Use your application to demonstrate how you've effectively managed stakeholders and influenced decisions in the past. We love a good story that showcases your impact!
Be Authentic: We value individuality and diversity at StudySmarter. Don’t hesitate to let your personality shine through in your application. Share what makes you unique and how it can contribute to our team culture!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with StudySmarter. We can’t wait to hear from you!
How to prepare for a job interview at Times Higher Education
✨Know Your Data
Before the interview, brush up on your understanding of user behaviour analytics. Be ready to discuss specific examples where you've turned insights into actionable recommendations. This will show that you can think critically about data and its impact on user experiences.
✨Stakeholder Savvy
Since this role involves working closely with various teams, prepare to share your experiences in stakeholder management. Think of instances where you've influenced decisions or collaborated effectively with others. Highlighting your communication skills will be key!
✨SQL Skills on Display
Make sure you're comfortable discussing your SQL skills. You might be asked to solve a problem or explain how you would approach a specific data challenge. Practising some common SQL queries beforehand can help you feel more confident during the interview.
✨Embrace the Role's Unique Focus
This position is all about driving change rather than just reporting data. Be prepared to discuss how you can contribute to improving user experiences and optimising digital journeys. Show enthusiasm for making a real impact with your analytical skills!
