Account Manager

Job Description – Account Manager – Waste

The information below covers the role requirements, expected candidate experience, and accompanying qualifications.

Title: Account Manager – Waste

Location: Surrey, United Kingdom (Hybrid – 3 days office / 2 days WFH post-

probation)

Salary: £30,000 + £3,000 car allowance ( Depending on Experience)

Benefits:

– Pension

– Private medical insurance

– Life assurance

– Cycle to work scheme

– 22 days annual leave (increasing by one day each year to 25 days)

– An additional day off each year to celebrate your birthday or an alternative special

event.

The Role:

Our client is seeking a proactive and client-focused Waste Account Manager to join

our high-performing waste division. In this role, you’ll manage key client relationships

and help deliver measurable environmental improvements — including increased

recycling, landfill diversion, and cost reduction strategies. This is a hands-on role

ideal for someone passionate about sustainability and operational excellence.

Job Responsibilities:

• Manage 25–35 client accounts across the UK, focusing on exceptional customer

service and waste strategy delivery.

• Identify and implement initiatives that improve client waste performance and

reduce waste costs.

• Conduct UK-wide site visits, lead site mobilisations, and manage service

rollouts.

• Handle escalations, liaise with suppliers, and ensure timely resolution of service

issues.

• Carry out monthly invoice reviews and performance reporting.

• Upsell value-added services to existing clients.

• Contribute to internal waste strategy discussions and best practice sharing.

Professional and Personal Attributes:

• Proven experience in client relationship management role.

• Dynamic personality and excellent client focused communication.

• Strong communication, negotiation, and problem-solving skills.• Ability to manage complex issues across multiple client accounts.

• Proficiency in MS Excel, Word, Outlook, and reporting tools.

• Excellent time management, organisation, and ability to work independently.

• Valid UK driving licence and willingness to travel across the UK.

• A passion for ESG, sustainability, and circular economy principles is highly desirable