Account Manager

Account Manager

Surrey Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage client accounts and deliver sustainable waste solutions.
  • Company: Join a leading waste management company focused on environmental improvements.
  • Benefits: Enjoy hybrid work, private medical insurance, and 22+ days annual leave.
  • Why this job: Make a real impact on sustainability while developing your career in a dynamic environment.
  • Qualifications: Experience in client management, strong communication skills, and a passion for sustainability required.
  • Other info: Hybrid working model with opportunities for site visits across the UK.

The predicted salary is between 30000 - 42000 £ per year.

Location: Surrey, United Kingdom (Hybrid – 3 days office / 2 days WFH post-probation)

Salary: £30,000 + £3,000 car allowance (Depending on Experience)

Benefits:

  • Pension
  • Private medical insurance
  • Life assurance
  • Cycle to work scheme
  • 22 days annual leave (increasing by one day each year to 25 days)
  • An additional day off each year to celebrate your birthday or an alternative special event.

The Role: Our client is seeking a proactive and client-focused Waste Account Manager to join our high-performing waste division. In this role, you’ll manage key client relationships and help deliver measurable environmental improvements — including increased recycling, landfill diversion, and cost reduction strategies. This is a hands-on role ideal for someone passionate about sustainability and operational excellence.

Job Responsibilities:

  • Manage 25–35 client accounts across the UK, focusing on exceptional customer service and waste strategy delivery.
  • Identify and implement initiatives that improve client waste performance and reduce waste costs.
  • Conduct UK-wide site visits, lead site mobilisations, and manage service rollouts.
  • Handle escalations, liaise with suppliers, and ensure timely resolution of service issues.
  • Carry out monthly invoice reviews and performance reporting.
  • Upsell value-added services to existing clients.
  • Contribute to internal waste strategy discussions and best practice sharing.

Professional and Personal Attributes:

  • Proven experience in client relationship management role.
  • Dynamic personality and excellent client focused communication.
  • Strong communication, negotiation, and problem-solving skills.
  • Ability to manage complex issues across multiple client accounts.
  • Proficiency in MS Excel, Word, Outlook, and reporting tools.
  • Excellent time management, organisation, and ability to work independently.
  • Valid UK driving licence and willingness to travel across the UK.
  • A passion for ESG, sustainability, and circular economy principles is highly desirable.

Account Manager employer: Timely Recruit Ltd

As an Account Manager in our Surrey office, you will thrive in a dynamic and supportive work culture that prioritises sustainability and client success. With a competitive salary, generous benefits including private medical insurance and a cycle to work scheme, plus opportunities for professional growth, we empower our employees to make a meaningful impact in the waste management sector. Enjoy the flexibility of a hybrid working model, allowing you to balance your professional and personal life while contributing to innovative waste strategies that drive environmental improvements.
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Contact Detail:

Timely Recruit Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Manager

✨Tip Number 1

Familiarise yourself with the latest trends in waste management and sustainability. Being knowledgeable about current practices and innovations will not only impress during interviews but also show your genuine passion for the industry.

✨Tip Number 2

Network with professionals in the waste management sector. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the challenges they face, which can help you tailor your approach when discussing client management strategies.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlighting measurable outcomes from your previous roles can demonstrate your ability to deliver results and align with the company's goals.

✨Tip Number 4

Showcase your problem-solving skills by thinking of potential scenarios that may arise in the role. Be ready to discuss how you would handle service issues or client escalations, as this will illustrate your proactive approach and readiness for the challenges of the position.

We think you need these skills to ace Account Manager

Client Relationship Management
Exceptional Customer Service
Waste Strategy Development
Negotiation Skills
Problem-Solving Skills
Project Management
Site Mobilisation Management
Performance Reporting
MS Excel Proficiency
MS Word Proficiency
MS Outlook Proficiency
Time Management
Organisational Skills
Passion for Sustainability
Knowledge of ESG Principles

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in client relationship management and any specific achievements related to waste management or sustainability. Use keywords from the job description to align your skills with what the company is looking for.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sustainability and operational excellence. Mention specific examples of how you've improved client performance or reduced costs in previous roles, as this will resonate with the company's goals.

Highlight Relevant Skills: In your application, emphasise your strong communication, negotiation, and problem-solving skills. Provide examples of how you've successfully managed complex issues across multiple accounts, as this is crucial for the Account Manager role.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for an Account Manager.

How to prepare for a job interview at Timely Recruit Ltd

✨Show Your Passion for Sustainability

Make sure to express your enthusiasm for environmental issues and sustainability during the interview. Share any relevant experiences or projects that demonstrate your commitment to these principles, as this role is all about making a positive impact.

✨Demonstrate Client Relationship Skills

Prepare examples of how you've successfully managed client relationships in the past. Highlight your communication and negotiation skills, and be ready to discuss how you handle complex issues and escalations effectively.

✨Be Ready to Discuss Waste Strategies

Familiarise yourself with current waste management strategies and trends. Be prepared to discuss how you would approach improving client waste performance and reducing costs, as this will show your understanding of the role's responsibilities.

✨Highlight Your Organisational Skills

Since the role involves managing multiple accounts, it's crucial to showcase your time management and organisational abilities. Share specific examples of how you've successfully juggled various tasks or projects in previous roles.

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