At a Glance
- Tasks: Manage client accounts, ensuring top-notch customer service and communication.
- Company: Join Timely Recruit Ltd, a leader in client services and support.
- Benefits: Enjoy hybrid work, a competitive salary, private medical insurance, and 22 days annual leave.
- Why this job: Perfect for those passionate about client care and building lasting relationships.
- Qualifications: Experience in account management or customer service is essential; strong communication skills are a must.
- Other info: Full UK driving licence required; opportunity for growth and development.
Job Description – Account Manager/ Administrator – Waste
Have you got what it takes to succeed The following information should be read carefully by all candidates.
Title: Account Manager/Administrator – Waste
Location: Surrey, United Kingdom (Hybrid – 3 days office / 2 days WFH post-
probation)
Salary: £30,000 + £3,000 car allowance ( Depending on Experience)
Benefits:
– Pension
– Private medical insurance
– Life assurance
– Cycle to work scheme
– 22 days annual leave (increasing by one day each year to 25 days)
– An additional day off each year to celebrate your birthday or an alternative special
event.
The Role:
Our client is seeking a proactive and client-focused Waste Account Manager to join
our high-performing waste division. In this role, you’ll manage key client relationships
and help deliver measurable environmental improvements — including increased
recycling, landfill diversion, and cost reduction strategies. This is a hands-on role
ideal for someone passionate about sustainability and operational excellence.
Job Responsibilities:
• Manage 25–35 client accounts across the UK, focusing on exceptional customer
service and waste strategy delivery.
• Identify and implement initiatives that improve client waste performance and
reduce waste costs.
• Conduct UK-wide site visits, lead site mobilisations, and manage service
rollouts.
• Handle escalations, liaise with suppliers, and ensure timely resolution of service
issues.
• Carry out monthly invoice reviews and performance reporting.
• Upsell value-added services to existing clients.
• Contribute to internal waste strategy discussions and best practice sharing.
Professional and Personal Attributes:
• Proven experience in client relationship management role.
• Dynamic personality and excellent client focused communication.
• Strong communication, negotiation, and problem-solving skills.• Ability to manage complex issues across multiple client accounts.
• Proficiency in MS Excel, Word, Outlook, and reporting tools.
• Excellent time management, organisation, and ability to work independently.
• Valid UK driving licence and willingness to travel across the UK.
• A passion for ESG, sustainability, and circular economy principles is highly desirable
Account Administrator employer: Timely Recruit Ltd
Contact Detail:
Timely Recruit Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Administrator
✨Tip Number 1
Familiarise yourself with the company and its services. Understanding their client base and the specific challenges they face will help you tailor your conversations during interviews, showcasing your knowledge and enthusiasm for the role.
✨Tip Number 2
Network with current or former employees of Timely Recruit Ltd. Engaging with them on platforms like LinkedIn can provide you with insider insights about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlighting your problem-solving skills and ability to maintain strong communication will demonstrate that you're a perfect fit for the Account Administrator role.
✨Tip Number 4
Showcase your proficiency in Microsoft Office tools, especially Excel. Being able to discuss how you've used these tools to analyse data or manage accounts effectively will set you apart from other candidates.
We think you need these skills to ace Account Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account administration or client services. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client care and problem-solving skills. Mention specific examples of how you've successfully managed client relationships in the past.
Highlight Relevant Skills: Emphasise your organisational skills and proficiency in Microsoft Office tools, especially Excel, Outlook, and Word. These are crucial for the role and should be clearly stated in your application.
Showcase Your Communication Style: Since the role requires strong communication skills, consider including a brief section in your application that illustrates your ability to build trusted relationships with clients.
How to prepare for a job interview at Timely Recruit Ltd
✨Showcase Your Client-Focused Mindset
During the interview, emphasise your passion for client care. Share specific examples of how you've successfully built and maintained strong relationships with clients in previous roles.
✨Demonstrate Problem-Solving Skills
Be prepared to discuss challenges you've faced in account management and how you resolved them. Highlight your ability to remain calm under pressure and provide solutions that exceeded client expectations.
✨Familiarise Yourself with the Company
Research Timely Recruit Ltd and their client services. Understanding their values and approach will help you tailor your responses and show genuine interest in the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your organisational skills and ability to manage multiple priorities. Prepare scenarios where you successfully juggled tasks while maintaining high service quality.