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- Tasks: Be the friendly face welcoming visitors and assisting with their needs.
- Company: Join the HEY Smile Foundation, a community-focused organisation in Bridlington.
- Benefits: Enjoy flexible hours, refreshments provided, and gain valuable experience.
- Why this job: Make a real impact in your community while building your CV and meeting new people.
- Qualifications: No specific qualifications needed, just a friendly attitude and willingness to help.
- Other info: Opportunity for couples or friends to volunteer together; DBS check required.
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Visitor Experience Coordinator
Crown Community Building
Background
The Crown Community Building in Bridlington is a community centre, managed by HEY Smile Foundation.
It hosts several charitable and community focused organisations, including The Hinge, Carers Plus and Bridlington Primary Care Network, who run services from there throughout the week.
There is a large downstairs space that is regularly booked out for events, and hotdesking and meeting rooms are on the first and ground floor.
Description
An exciting opportunity to join a truly remarkable local project.
We are looking for a keen and friendly volunteer Visitor Experience Coordinator who will be the face of the Crown Community reception. You will be the first point of contact, and will help welcome people into the building and make their experience at the Crown Community a memorable one.
If you are a people person, with a friendly attitude and happy to chat and assist people we’d love to hear from you.
You will be asked to be the host in the main foyer area.
Other tasks may include, creating promotional material for the building and services and distributing these. It is important that you get to know the organisations who are based in the building, as you may need to direct guests to them and give out information about their services and activities.
There may be a need to use walkie talkies or telephone to communicate with others in the building.
We welcome your own ideas on how you can contribute to the Crown Community.
Refreshments will be provided, and toilets are on the ground floor. A free car park is available on site.
We will give you
• An induction before you start, including safeguarding awareness
• Full tour of the building and introductions to all on-site staff members and volunteers
• The opportunity to sit in our monthly building operations meetings
• Ongoing support and supervision
• A reference after 6 weeks volunteering with us
We will require
• A character reference and DBS check
• An informal chat or interview
This is a great opportunity for an individual or maybe a couple who work well together (may be partners, friends, relatives etc).
If you think you could be a welcoming face in a local community, we can’t wait to meet you!
Tasks and responsibilities
- Welcoming people to the building
- Signing guests in and out for safety regulations
- Liaising with event organisers so that they knows who is in the building
- Provide directions to facilities and the events space
- Dealing with any queries visitors may have
- Helping to set up or take down for events or activities
- Helping with refreshments for events/meetings
- Other tasks may include, creating promotional material for the building and services and distributing these
Skills and experience gained
Skills and experience gained Community Development Customer Service Event Support Facilities Management General Administration Interpersonal Skills Marketing & Communications Office Reception Public Relations Teamwork Time Management
Causes supported
Crown Buildings, Quay Rd, Bridlington YO16 4LY, UK
Flexible – hours are based on your availability and other factors
HEY Smile FoundationEast Riding enquiries
Address:
Hull CVS, The Strand, 75 Beverley Road, Hull HU31XL
#J-18808-Ljbffr
Visitor Experience Coordinator employer: Time2Volunteer
Contact Detail:
Time2Volunteer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visitor Experience Coordinator
✨Tip Number 1
Familiarise yourself with the Crown Community Building and its various organisations. Understanding the services they offer will help you provide accurate information to visitors and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your interpersonal skills by engaging with current volunteers or staff at the Crown Community Building. This will not only give you insights into the role but also help you build connections that could be beneficial during your application process.
✨Tip Number 3
Prepare some ideas on how you can enhance the visitor experience. Whether it's through promotional materials or event support, having a few suggestions ready can show your initiative and commitment to improving the community space.
✨Tip Number 4
Be ready for an informal chat or interview by practising common questions related to customer service and community engagement. This will help you feel more confident and articulate your passion for the role effectively.
We think you need these skills to ace Visitor Experience Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Visitor Experience Coordinator position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your passion for community service and your ability to engage with people. Share specific examples of past experiences where you demonstrated excellent customer service or teamwork.
Highlight Relevant Skills: Make sure to emphasise skills such as interpersonal communication, event support, and marketing. Use bullet points in your CV to clearly showcase these skills and any relevant experience you have.
Proofread Your Application: Before submitting your application, proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is crucial for a role that involves welcoming visitors.
How to prepare for a job interview at Time2Volunteer
✨Show Your People Skills
As a Visitor Experience Coordinator, your ability to connect with people is crucial. Be prepared to share examples of how you've successfully interacted with visitors or customers in the past, highlighting your friendly attitude and willingness to help.
✨Know the Community
Familiarise yourself with the Crown Community Building and the organisations that operate there. During the interview, demonstrate your knowledge about these groups and express your enthusiasm for supporting their activities and services.
✨Be Ready to Share Ideas
The role encourages creativity and initiative. Think of a few ideas you could bring to the table to enhance visitor experiences. Presenting these during your interview will show your proactive approach and commitment to improving the community.
✨Prepare for Informal Chats
Since the interview is described as informal, be ready for a conversational style. Practice discussing your motivations for volunteering and how you can contribute to the team in a relaxed manner, making sure to convey your passion for community engagement.