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- Tasks: Assist with reception duties, mainly answering phones and providing information.
- Company: Join Age UK Hull and East Yorkshire, a community-focused organisation supporting older people.
- Benefits: Enjoy flexible hours, full insurance cover, and references upon request.
- Why this job: Make a real difference in the community while gaining valuable skills and experience.
- Qualifications: No specific qualifications needed, just a sense of humour and good communication skills.
- Other info: Flexible volunteering hours available Monday to Friday, 9:00 am to 4:00 pm.
Volunteering Opportunities in Hull and East Riding of Yorkshire. There’s a volunteer opportunity for everyone. Whether you’re looking for a role to meet new people, learn new skills, build your CV or contribute to the community, Time2Volunteer will help you find what you’re looking for.
Age UK Hull and East Yorkshire
You will be a general reception assistant within the Age UK Hull and East Yorkshire main head office. You will mainly be responsible for answering the phones; however, some tasks may change depending upon any events we have upcoming.
Personal qualities and experience for this role:
- Understands the issues that older people may face
- Be trustworthy, reliable and committed
- Have a sense of humour!
- Able to communicate over the telephone
Training:
An induction session will prepare you for your role, along with office training and supervision.
How much time is involved?
The office is open Monday to Friday - between 9:00 am and 4:00 pm. The role is flexible; any help you provide, however large or small, really makes a difference – this can be discussed at application/interview.
Tasks:
- Answering telephone enquiries and taking details and/or providing information
- Maintain confidentiality
- Follow the organisation's policies and guidelines
- If there is any change to your circumstances that may affect your volunteering, let us know
Benefits Offered:
- Full insurance cover
- References given upon request
- DBS
Contact Information:
Address: Hull CVS, The Strand, 75 Beverley Road, Hull HU3 1XL
Reception Volunteer employer: Time2Volunteer
Contact Detail:
Time2Volunteer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Volunteer
✨Tip Number 1
Familiarise yourself with the issues that older people face. Understanding their challenges will not only help you in your role but also show your commitment and empathy during the application process.
✨Tip Number 2
Practice your telephone communication skills. Since answering calls is a key part of the role, being able to convey information clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Show your personality! A sense of humour is mentioned as a desirable quality, so don’t be afraid to let your friendly and approachable nature shine through when discussing your motivations for volunteering.
✨Tip Number 4
Be flexible with your availability. Highlighting your willingness to adapt to different tasks or shifts can demonstrate your commitment and reliability, making you a more attractive candidate for the role.
We think you need these skills to ace Reception Volunteer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Reception Volunteer. Familiarise yourself with the tasks mentioned in the job description, such as answering phone enquiries and maintaining confidentiality.
Highlight Relevant Experience: In your application, emphasise any previous experience that relates to working with older people or in a reception role. Mention skills like communication, reliability, and trustworthiness, as these are key qualities for this position.
Show Your Personality: Since a sense of humour is mentioned as a desirable quality, don’t hesitate to let your personality shine through in your application. A light-hearted tone can help convey your enthusiasm for the role.
Tailor Your Application: Make sure to tailor your CV and cover letter specifically for this role. Address how your skills and experiences align with the needs of Age UK Hull and East Yorkshire, and express your commitment to helping the community.
How to prepare for a job interview at Time2Volunteer
✨Show Your Understanding of Older People's Issues
Make sure to express your awareness of the challenges that older people face. This will demonstrate your empathy and suitability for the role, as it’s crucial for a reception volunteer to connect with the community they serve.
✨Highlight Your Communication Skills
Since the role involves answering phones and providing information, be prepared to discuss your communication skills. Share examples of how you've effectively communicated in previous roles or situations, especially over the phone.
✨Emphasise Reliability and Commitment
The organisation values trustworthy and reliable volunteers. Be ready to talk about your past experiences where you’ve shown commitment, whether in volunteering or other roles, to reassure them of your dedication.
✨Bring a Sense of Humour
A sense of humour can go a long way in making connections with both colleagues and the community. Be yourself and let your personality shine through during the interview; it can help create a positive atmosphere.
