At a Glance
- Tasks: Support clients in learning digital skills every Friday in Hull city centre.
- Company: Join the Refugee Council and make a difference in your community.
- Benefits: Gain valuable skills, training, and access to online resources.
- Other info: Flexible volunteering hours with opportunities for personal growth.
- Why this job: Empower others while enhancing your own communication and leadership skills.
- Qualifications: No specific qualifications needed, just a passion for helping others.
Volunteering Opportunity: Refugee Council - Hull & East Yorkshire
We are looking for a volunteer to support our Digital IT Drop In! The group is held every Friday 10am - 11:30am in the Hull city centre area. The volunteer will support our Digital IT Drop In as part of our Hull Employment Service. This group supports clients to learn more about how to use their digital device.
The volunteer will prepare and deliver a simple schedule of topics, such as how to send an email or download a document. The first part of the session will be used to deliver a topic, and the last half an hour will be a drop-in session so clients can ask for digital help. The volunteer will answer generic digital questions from clients and show them how to do things, if appropriate, but advocate for clients to do things themselves. Volunteers may also be asked to support one-off Refugee Council or partner events.
The volunteer will work under the supervision of the Hull Employment Advisor whilst at the group, but may work alone at times, and will have the ongoing support of the Volunteer Coordinator. You may be a Community Group Volunteer on a regular basis or ad hoc, depending on your availability.
Tasks and Responsibilities
- Prepare a simple schedule of digital topics (e.g., how to send an email or download a document). Volunteers will be able to use an office computer or laptop to prepare this.
- Set up or set down the group or event (furniture or refreshments).
- Deliver the schedule of digital topics on a projector to the group.
- Answer generic digital questions from clients and show them how to do things, if appropriate, while advocating for clients to do things themselves.
- Take a register of attendees during the group and pass it to the Employment Advisor.
- Work with interpreters during the group to effectively communicate with clients if needed.
- Encourage clients to practice their English and improve their independence.
- Give a weekly reminder that clients should not share their passwords, credit or debit card details, or personal information with volunteers or staff.
Skills and Experience Gained
- Adaptability
- Communication Skills
- Community Development
- Customer Service
- Decision Making
- English as a Secondary Language (ESL)
- Event Support
- General Administration
- Interpersonal Skills
- Leadership
- Problem Solving
- Self Awareness
- Teamwork
- Time Management
Benefits
All volunteers are trained and inducted. Benefits include access to the online learning Hub, a Refugee Council email and IT account, information on internal vacancies, support and development, and team integration opportunities.
Contact Phone: 07442622336 Email: eleanor.goodyear@refugeecouncil.org.uk
Digital IT Drop In Volunteer employer: Time2Volunteer
The Refugee Council offers a rewarding volunteering opportunity as a Digital IT Drop In Volunteer in Hull, where you can make a meaningful impact by helping clients enhance their digital skills. With a supportive work culture that prioritises training and development, volunteers benefit from access to an online learning hub and opportunities for team integration, all while contributing to the empowerment of individuals in the community. Join us in fostering independence and confidence among our clients every Friday in the heart of Hull.
StudySmarter Expert Advice🤫
We think this is how you could land Digital IT Drop In Volunteer
✨Tip Number 1
Get to know the organisation! Research the Refugee Council and their mission. This will help you connect with them during your volunteering sessions and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your digital skills before the sessions. Familiarise yourself with common tasks like sending emails or downloading documents, so you can confidently assist clients and answer their questions.
✨Tip Number 3
Be proactive in engaging with clients. Encourage them to ask questions and share their experiences. This not only helps them learn but also builds a supportive community atmosphere.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get involved and stay updated on any new opportunities or events that might pop up in the future.
We think you need these skills to ace Digital IT Drop In Volunteer
Some tips for your application 🫡
Show Your Passion for Digital Skills:When writing your application, let us know why you're excited about helping others with their digital skills. Share any personal experiences or skills you have that relate to the role, as this will show your genuine interest in supporting our clients.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your relevant experience and skills without waffling on. Use bullet points if it helps to organise your thoughts!
Tailor Your Application:Make sure to customise your application for this specific role. Mention how your skills align with the tasks and responsibilities outlined in the job description. This shows us that you've done your homework and are genuinely interested in the position.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the easiest way for us to keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super simple to do!
How to prepare for a job interview at Time2Volunteer
✨Know Your Digital Stuff
Make sure you brush up on basic digital skills and common questions clients might have. Being able to confidently explain how to send an email or download a document will show that you're prepared and knowledgeable.
✨Prepare a Simple Schedule
Think about how you would structure a session for the Digital IT Drop In. Having a clear plan for what topics you'll cover can demonstrate your organisational skills and ability to deliver engaging content.
✨Show Your Communication Skills
During the interview, highlight your ability to communicate effectively with diverse groups. Share examples of how you've helped others learn or overcome challenges, especially in a community or volunteer setting.
✨Be Ready to Advocate for Independence
Understand the importance of encouraging clients to do things themselves. Be prepared to discuss how you would empower clients during the drop-in sessions, as this aligns with the role's focus on fostering independence.
