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For Companies At a Glance
- Tasks: Manage mortgage applications and ensure excellent customer outcomes in a fast-paced environment.
- Company: Dynamic company located in Manchester City Centre with a collaborative culture.
- Benefits: Competitive salary, bonus scheme, healthcare plan, and generous annual leave.
- Why this job: Join a purpose-driven team and make a real difference in people's lives.
- Qualifications: 12 months' experience in loan processing and strong communication skills.
- Other info: Clear progression pathway and support for professional qualifications.
The predicted salary is between 27500 - 39000 £ per year.
Job Description
Location: Manchester City CentreHours: Full-timeSalary: £32,500 + competitive bonus scheme
? About the Role
We are seeking a skilled and detail-oriented Loan Processor to join our fast-paced mortgage processing team. In this role, you will be responsible for managing loan applications from submission to authorisation, ensuring exceptional customer outcomes and adhering to regulatory and internal guidelines.
If you have a strong eye for detail, excellent communication skills, and a passion for delivering exceptional customer service, we want to hear from you. Candidates with previous experience in car finance or the debt management industry are highly valued and encouraged to apply.
What You'll Be Doing
In this role, you will:
- Manually underwrite mortgage applications in accordance with regulatory and internal guidelines
- Review supporting documents and request additional information as needed
- Maintain accurate and up-to-date customer records and application details
- Communicate clearly with customers, brokers, and internal teams throughout the process
- Make fair and evidence-based lending decisions tailored to individual circumstances
- Meet and exceed performance targets and KPIs
? What We're Looking For
Essential:
- A minimum of 12 months' experience assessing finance or debt management applications such as Car Finance, Debt Management Plans or IVA's
- A proven track record in a fast-paced, target-driven environment
- The ability to manage high volumes of cases without compromising on quality
Desirable:
- Experience in car finance or debt management
- Strong questioning and analytical skills
- Familiarity with adverse credit indicators and vulnerable customer identification
- Excellent verbal and written communication skills
- High level of accuracy and attention to detail
- Proficiency with Microsoft Office and numeracy
What's in It for You
- A clear progression pathway, including routes into mortgage advice
- Support and funding to obtain your CeMAP qualification
- Up to 25 days' annual leave, plus bank holidays and your birthday off
- Healthcare cash plan
- Contributory pension scheme (matched up to 5%)
- Regular social events and a collaborative, supportive team culture
Loan Processor employer: Time Recruitment
Contact Detail:
Time Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loan Processor
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance industry, especially those who work in loan processing. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to loan processing. Think about your past experiences and how they relate to the role. We want you to shine when discussing your skills and achievements!
✨Tip Number 3
Showcase your attention to detail! During interviews, highlight specific examples where your keen eye has made a difference in your previous roles. This is crucial for a Loan Processor, so let us see that you’ve got it!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Loan Processor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Loan Processor role. Highlight your experience with loan applications and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. We love seeing enthusiasm and a personal touch, so don’t hold back!
Showcase Your Attention to Detail: Since this role requires a keen eye for detail, make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best selves, so double-check everything before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to us directly. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Time Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of mortgage applications and underwriting processes. Familiarise yourself with regulatory standards and internal policies, as these will likely come up during the interview. Being able to discuss specific examples from your experience will show that you’re not just knowledgeable but also practical.
✨Showcase Your Communication Skills
Since this role involves liaising with various stakeholders, it’s crucial to demonstrate your strong communication skills. Prepare to discuss how you've effectively communicated in past roles, especially when dealing with complex cases or difficult customers. Practising clear and concise responses can help you shine.
✨Highlight Your Attention to Detail
As a Loan Processor, accuracy is key. Be ready to provide examples of how you've maintained high-quality standards while managing a heavy workload. You might even want to bring along a sample of your work (if appropriate) to illustrate your meticulous approach.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about situations where you had to make tough lending decisions or manage a challenging case. Practising your responses will help you feel more confident and articulate during the interview.
