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For Companies At a Glance
- Tasks: Manage mortgage applications and ensure excellent customer outcomes in a fast-paced environment.
- Company: Dynamic company located in Manchester City Centre with a collaborative culture.
- Benefits: Competitive salary, bonus scheme, healthcare plan, and generous annual leave.
- Why this job: Join a purpose-driven team and make a real difference in people's lives.
- Qualifications: 12 months' experience in loan processing and strong communication skills.
- Other info: Clear progression pathway and support for professional qualifications.
The predicted salary is between 27500 - 39000 £ per year.
Job Description
Are you an experienced underwriter looking for a new challenge in a fast-paced, purpose-driven environment? As a Case Handler, you will manage a pipeline of mortgage applications from submission through to authorisation, ensuring excellent customer outcomes. This role requires a keen eye for detail, strong communication skills, and a dedication to delivering exceptional service.
Key Responsibilities
- Manually underwrite mortgage applications in line with regulatory standards and internal policies
- Review supporting documentation and request additional information where necessary
- Maintain accurate and up-to-date customer records and application details
- Liaise with internal teams and external stakeholders to ensure a smooth process
- Ensure lending decisions are fair, evidence-based, and tailored to individual circumstances
- Meet and exceed performance targets and KPIs
What We're Looking ForEssential:
- Minimum 12 months' experience assessing or processing loan applications
- Proven ability to thrive in a fast-paced, target-driven environment
- Experience managing high volumes of cases while maintaining quality standards
Desirable:
- Strong questioning and analytical skills
- Familiarity with adverse credit indicators and vulnerable customer identification
- Excellent verbal and written communication skills
- High level of accuracy and attention to detail
- Proficient in Microsoft Office and numeracy
What's in It for You
- A clear progression pathway, including opportunities to move into mortgage advice
- Support and funding to gain CeMAP qualification
- Up to 25 days' annual leave + bank holidays + your birthday off
- Healthcare cash plan
- Contributory pension scheme (matched up to 5%)
- Regular social events and a collaborative team culture
Loan Processor employer: Time Recruitment
Contact Detail:
Time Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loan Processor
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance industry, especially those who work in loan processing. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to loan processing. Think about your past experiences and how they relate to the role. We want you to shine when discussing your skills and achievements!
✨Tip Number 3
Showcase your attention to detail! During interviews, highlight specific examples where your keen eye has made a difference in your previous roles. This is crucial for a Loan Processor, so let us see that you’ve got it!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Loan Processor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Loan Processor role. Highlight your experience with loan applications and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. We love seeing enthusiasm and a personal touch, so don’t hold back!
Showcase Your Attention to Detail: Since this role requires a keen eye for detail, make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best selves, so double-check everything before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to us directly. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Time Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of mortgage applications and underwriting processes. Familiarise yourself with regulatory standards and internal policies, as these will likely come up during the interview. Being able to discuss specific examples from your experience will show that you’re not just knowledgeable but also practical.
✨Showcase Your Communication Skills
Since this role involves liaising with various stakeholders, it’s crucial to demonstrate your strong communication skills. Prepare to discuss how you've effectively communicated in past roles, especially when dealing with complex cases or difficult customers. Practising clear and concise responses can help you shine.
✨Highlight Your Attention to Detail
As a Loan Processor, accuracy is key. Be ready to provide examples of how you've maintained high-quality standards while managing a heavy workload. You might even want to bring along a sample of your work (if appropriate) to illustrate your meticulous approach.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about situations where you had to make tough lending decisions or manage a challenging case. Practising your responses will help you feel more confident and articulate during the interview.
