Service Manager

Service Manager

Full-Time 34000 - 51000 £ / year (est.) No home office possible
T

At a Glance

  • Tasks: Lead a supportive accommodation service for young people, ensuring safety and independence.
  • Company: Established group dedicated to helping youth transition into independent living since 1995.
  • Benefits: Competitive salary, pension scheme, relaxed dress code, and employee welfare programme.
  • Why this job: Make a real difference in young people's lives while developing your leadership skills.
  • Qualifications: Experience in supported accommodation and strong safeguarding knowledge required.
  • Other info: Enjoy a stable Monday to Friday schedule with opportunities for professional growth.

The predicted salary is between 34000 - 51000 £ per year.

Supported Accommodation - Age 16+

Location: Macclesfield/Edgeley/Stockport

Salary: £42,500

Hours: Monday to Friday, 9am to 5pm

Time Recruitment is supporting a well-established group set up in 1995 supporting children to transition into independent living. The group supports young people to feel safe, build confidence, and move towards independence with the right guidance around them. This is a service where standards matter, safeguarding is taken seriously, and staff are backed by a strong head office team so the manager can focus on running a great service.

The role of Service Manager:

  • Lead a 16 plus supported accommodation service and set the culture day to day.
  • Ensure the team is consistent, safeguarding is strong, and each young person has a clear plan that helps them move forward.
  • Balance care and control; be warm with young people, clear with staff, and confident with partners and compliance.

What you will be doing as a Service Manager here:

  • Lead the day to day running of the service, ensuring safe, structured, outcomes focused support.
  • Be the safeguarding lead in practice, managing risk, incidents, and follow up actions with calm decision making.
  • Line manage staff through supervision, coaching, support, and performance management.
  • Ensure support plans, risk assessments, and daily recordings are strong and meaningful, not just paperwork.
  • Build effective relationships with social workers, commissioners, education, health, and other professionals.
  • Drive quality assurance, audits, and ongoing improvements to keep the service inspection ready.
  • Manage rotas, staffing levels, training, and general service performance.
  • Keep a clear focus on independence skills, routines, engagement, and progress for each young person.

What we are looking for in a Service Manager:

  • Essential
  • Experience managing or deputising in supported accommodation, semi-independent, or a closely related children and young people service.
  • Strong safeguarding knowledge and confidence making decisions under pressure.
  • Level 5 Diploma in Leadership and Management, or working towards.
  • Confident leading teams and improving standards.
  • Organised, reliable, and comfortable with compliance and service reporting.
  • Desirable
  • Experience supporting care leavers or young people at risk of exploitation.
  • Experience supporting a service through inspection, audit, or quality improvement.
  • Full UK driving licence and flexibility to travel locally.

Benefits for the Service Manager role:

  • £42,500 annual income with a stable Monday to Friday working pattern.
  • Support from head office including HR and recruitment support so you can focus on service quality.
  • Pension scheme.
  • Relaxed dress code.
  • Blue Light Card.
  • Employee Welfare Programme via salary sacrifice, including retail discounts plus GP and counselling hotlines.
  • Quarterly welfare raffle with prizes such as holidays, spa breaks, and cinema vouchers.

To apply for the Service Manager role contact Sarah at Time Recruitment today or apply below.

Service Manager employer: Time Recruitment Solutions Ltd

Join a dedicated team in Macclesfield/Edgeley/Stockport, where your role as Service Manager will empower young people to transition into independent living. With a strong emphasis on safeguarding and quality support, you'll benefit from a stable Monday to Friday schedule, competitive salary, and comprehensive head office backing, allowing you to focus on making a meaningful impact. Our supportive work culture fosters professional growth, with opportunities for training and development, alongside unique perks like the Blue Light Card and employee welfare programmes.
T

Contact Detail:

Time Recruitment Solutions Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by practising common questions and scenarios related to service management. Think about how you would handle safeguarding issues or team dynamics, and be ready to share your experiences that showcase your leadership skills.

✨Tip Number 3

Showcase your passion for supporting young people during interviews. Share stories that highlight your commitment to their independence and well-being. This will help you stand out as someone who truly cares about making a difference.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission of supporting young people.

We think you need these skills to ace Service Manager

Leadership Skills
Safeguarding Knowledge
Risk Management
Decision-Making Under Pressure
Supervision and Coaching
Performance Management
Relationship Building
Quality Assurance
Audit Experience
Compliance Management
Organisational Skills
Service Reporting
Experience in Supported Accommodation
Understanding of Independence Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Service Manager role. Highlight your experience in supported accommodation and your strong safeguarding knowledge. We want to see how you can bring your unique skills to our team!

Showcase Your Leadership Skills: As a Service Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities. Share examples of how you've successfully managed teams or improved service standards in your previous roles. We love to see that confidence!

Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and passion for the role.

Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you're keen on joining our team at StudySmarter. We can't wait to hear from you!

How to prepare for a job interview at Time Recruitment Solutions Ltd

✨Know Your Stuff

Make sure you’re well-versed in the specifics of supported accommodation and safeguarding practices. Brush up on relevant legislation and best practices, as this will show your commitment to the role and your understanding of the responsibilities involved.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Think about times when you’ve had to make tough decisions or manage conflicts. This will demonstrate your ability to balance care and control, which is crucial for a Service Manager.

✨Build Rapport

During the interview, focus on building a connection with your interviewers. Use their names, listen actively, and engage with their questions. This will reflect your ability to build effective relationships, which is key in this role.

✨Ask Insightful Questions

Prepare thoughtful questions about the service and its goals. Inquire about the team dynamics, challenges they face, and how success is measured. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

T
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>