At a Glance
- Tasks: Manage motor claims from start to finish, providing exceptional customer service.
- Company: Dynamic company in Rochdale with a supportive team culture.
- Benefits: Competitive salary, 20 days holiday, pension scheme, and paid overtime.
- Other info: Convenient location with excellent transport links and full training support.
- Why this job: Perfect for problem-solvers who enjoy helping others and want to grow their career.
- Qualifications: Confident communicator with a proactive attitude; training provided.
The predicted salary is between 25200 - 30800 £ per year.
Salary: £28,000+ (DOE)
Location: Rochdale - Excellent Transport Links
Hours: Monday to Saturday (Shifts between 8am-5:30pm, plus 9am-12pm on Saturdays)
Are you a confident communicator with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, this could be the perfect next step in your career.
About the Role
As a Claims Technician, you'll be the first point of contact for clients referred by our trusted partners. You'll manage your own caseload of motor claims from first notification through to settlement, ensuring each client is supported until they're fully back in their pre-accident position.
Your responsibilities will include:
- Taking detailed information for new claims and assessing validity
- Managing your own portfolio of ongoing claims
- Ensuring all necessary information is gathered to support recovery
- Providing clear, professional updates to clients and third parties
- Maintaining a proactive approach to progressing each claim efficiently
This role is ideal for someone who enjoys problem-solving, communicating with customers, and taking ownership of their work.
What We're Looking For
Preferred (but not essential):
- Familiarity with ABI/GTA guidelines
- Understanding of the phonetic alphabet
- Confidence using Microsoft Office
- Basic knowledge of internet technologies
Most importantly, you'll bring a proactive, can-do attitude and a commitment to delivering outstanding service. Full training will be provided.
What's in It for You
- £28,000+ salary, depending on experience
- 20 days holiday + bank holidays
- Pension scheme
- Paid overtime
- Supportive team environment with full training
- Convenient Rochdale location with excellent transport links
Motor Claims Handler in Rochdale employer: Time Recruitment Solutions Ltd
At Innovation 24, we pride ourselves on being an excellent employer by fostering a dynamic and supportive work culture where every team member is empowered to take ownership of their role. Located in Stockport, our growing tech business offers competitive salaries, career progression opportunities, and the chance to work closely with a small, dedicated team that values innovation and problem-solving. Join us to make a real impact in the automotive industry while enjoying a fulfilling and varied customer service experience.
Contact Details:
Time Recruitment Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Motor Claims Handler in Rochdale
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Time Recruitment Solutions Ltd). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Time Recruitment Solutions Ltd. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Motor Claims Handler in Rochdale
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Time Recruitment Solutions Ltd.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Time Recruitment Solutions Ltd. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Time Recruitment Solutions Ltd
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Time Recruitment Solutions Ltd to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Time Recruitment Solutions Ltd, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Time Recruitment Solutions Ltd's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
