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For Companies At a Glance
- Tasks: Manage insurance renewals and build strong customer relationships.
- Company: Dynamic insurance team in Manchester or Liverpool, focused on customer service.
- Benefits: Competitive salary, full training, and career development opportunities.
- Other info: Supportive team culture with opportunities for long-term growth.
- Why this job: Join a fast-paced environment and kickstart your career in insurance.
- Qualifications: Experience in insurance or customer service with strong communication skills.
The predicted salary is between 25000 - 28000 £ per year.
We are currently recruiting for a Renewals Advisor to join a busy and customer-focused insurance renewals team based in Manchester. This role is ideal for someone with experience in insurance or customer service who enjoys building relationships, managing policies, and ensuring excellent service at renewal stage.
The Role
- Managing a portfolio of existing customers approaching renewal.
- Ensuring policies are renewed accurately, competitively, and in line with company and regulatory standards.
- Managing insurance renewals from initial contact through to completion.
- Reviewing and re-quoting policies where required.
- Liaising with underwriters and internal teams to secure terms.
- Handling customer queries and providing clear policy information.
- Ensuring all activity complies with FCA and company procedures.
- Maintaining accurate records on internal systems.
About You
- Previous experience in insurance, renewals, or a regulated customer-facing environment.
- Strong communication and customer service skills.
- Good attention to detail and accuracy.
- Confident using IT systems and managing multiple tasks.
- A proactive and organised approach to workload management.
What's on Offer
- Salary of £25,000 - £28,000 per annum.
- Manchester or Liverpool-based role with a supportive team environment.
- Full training and ongoing development.
- Opportunity to build a long-term career within insurance.
If you're looking to develop your career within insurance and enjoy working in a fast-paced renewals environment, we'd love to hear from you.
Renewals Advisor employer: Time Recruitment Solutions Ltd
Contact Detail:
Time Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewals Advisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry or customer service. You never know who might have a lead on a Renewals Advisor role or can give you insider tips on the company culture.
✨Tip Number 2
Prepare for those interviews! Research common questions for renewals roles and practice your answers. We recommend using the STAR method to structure your responses, showcasing your experience in managing policies and customer relationships.
✨Tip Number 3
Show off your skills! When you get the chance, highlight your attention to detail and IT proficiency during interviews. These are key in ensuring accurate policy renewals, so make sure they know you're up to the task!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and growing your career in insurance.
We think you need these skills to ace Renewals Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in insurance or customer service. We want to see how you've built relationships and managed policies in the past, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Renewals Advisor role. Share specific examples of how you've handled renewals or customer queries effectively.
Show Off Your Attention to Detail: In this role, accuracy is key. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure everything is spot on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Time Recruitment Solutions Ltd
✨Know Your Stuff
Make sure you brush up on your insurance knowledge before the interview. Understand the basics of policy renewals, common customer queries, and the regulatory standards that apply. This will show that you're not just interested in the role but also knowledgeable about the industry.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about times when you resolved issues or built strong relationships with clients. This is crucial for a Renewals Advisor, so be ready to share these stories!
✨Be Organised and Proactive
Demonstrate your ability to manage multiple tasks effectively. You might be asked how you prioritise your workload or handle tight deadlines. Have a few strategies in mind that you can discuss, showing that you’re proactive in your approach.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.