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For Companies At a Glance
- Tasks: Assist customers via phone, email, and web chat while managing account updates.
- Company: A supportive company that values its employees and fosters a positive culture.
- Benefits: Competitive salary, bonus, free meals, gym access, and 25 days holiday.
- Why this job: Join a friendly team where your contributions are valued and career growth is encouraged.
- Qualifications: Customer service experience and a positive attitude are essential.
- Other info: Enjoy monthly socials and rapid promotion opportunities in a vibrant work environment.
The predicted salary is between 24000 - 25000 £ per year.
£24,000 - £25,000 + 10% Annual Bonus
Monday to Friday – Office Hours
Love Your Job. Live Your Life. Imagine starting your day with a complimentary latte in hand, surrounded by a friendly and supportive team, and feeling truly valued every step of the way. If you are seeking a role where you are more than just a number – where you are part of something exciting and meaningful – this could be your perfect match.
About the Role
We are seeking a passionate Customer Service Advisor who enjoys assisting customers, building genuine connections, and progressing their career within a company that truly champions its people.
Why You’ll Love Working Here
- Supportive Management: Friendly, approachable managers who are genuinely invested in your success.
- Excellent Perks: Access to a free on-site gym, nutritious and delicious breakfast and lunch, plus hassle-free parking.
- Strong Team Spirit: Our team members have remained with us for over two years – a true testament to our positive culture.
- Work-Life Balance: Monthly socials, including brunches and bowling nights, because good vibes matter.
- Career Progression: Rapid promotion opportunities – your future manager was promoted twice within just two years.
Key Responsibilities
- Engage with existing business customers via phone, email and web chat.
- Manage account updates, payments, and respond to queries in a friendly and professional manner.
- Ensure every customer feels heard, supported and satisfied.
- Collaborate effectively with other departments to maintain smooth operations.
Who We’re Looking For
- A friendly demeanour paired with a positive, can‑do attitude.
- Customer service experience (even a few months – we value your potential!).
- Excellent communication skills and a strong team spirit.
What You’ll Receive
- £24,000 - £25,000 base salary plus a 10% bonus (up to £27,500 total).
- 25 days’ holiday plus bank holidays.
- Complimentary daily breakfast and lunch.
- On-site gym facilities and free parking.
- Monthly incentives and recognition to celebrate your achievements.
Ready for a role that fits your lifestyle and ambitions? Apply now and make Mondays something to look forward to.
Customer Service Advisor in Peacehaven employer: Time Recruitment Solutions Ltd
Contact Detail:
Time Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Peacehaven
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with them during the chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be engaging with customers, it’s crucial to sound friendly and professional. Try role-playing with a friend or family member to get comfortable with common customer service scenarios.
✨Tip Number 3
Don’t forget to ask questions during your interview! This shows that you’re engaged and eager to learn more about the role and the team. Plus, it gives you a chance to find out if this is the right fit for you too.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us.
We think you need these skills to ace Customer Service Advisor in Peacehaven
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for customer service and how you connect with people.
Tailor Your Application: Make sure to tailor your application to the role. Highlight any relevant experience you have in customer service and how it aligns with our values at StudySmarter. This shows us you’re genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Time Recruitment Solutions Ltd
✨Know the Company Culture
Before your interview, take some time to research the company’s culture. They value a friendly and supportive environment, so think about how you can demonstrate your positive attitude and team spirit during the conversation.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you’ve successfully assisted customers. Highlight moments where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with what they’re looking for.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about their team dynamics or how they support career progression. This shows your genuine interest in being part of their exciting and meaningful journey.
✨Practice Active Listening
During the interview, make sure to listen carefully to the interviewer’s questions and comments. Responding thoughtfully will not only show your communication skills but also that you value their input, which is key in a customer service role.
