At a Glance
- Tasks: Own the customer journey and create engaging email and SMS campaigns.
- Company: Join a forward-thinking business in Manchester with a collaborative team.
- Benefits: Competitive salary, hybrid work model, and great benefits.
- Other info: Opportunity for ownership and visibility in a dynamic environment.
- Why this job: Make a real impact on customer engagement and drive growth.
- Qualifications: Experience in CRM and a passion for customer behaviour analysis.
The predicted salary is between 45000 - 48000 £ per year.
Manchester City Centre (Hybrid - 3 days office / 2 days home)
Full-time, Permanent
£45,000 - £48,000 + Benefits
Are you a hands-on CRM specialist who thrives on owning the full customer journey from start to finish? We are looking for an experienced Marketing CRM Manager to join a growing, forward-thinking business in Manchester. This is a fantastic opportunity for someone who enjoys working in a smaller, collaborative team where you’ll have real ownership, visibility, and impact.
The Role
Reporting into the Marketing Manager, you will take full responsibility for CRM activity across the business. This is a varied, end-to-end role where you will map, build, and optimise customer journeys, gaining a deep understanding of customer behaviour and engagement. During your first 6 months, you will conduct a full review of current CRM activity, map existing journeys, and develop a clear strategy for future improvements and growth. You will be responsible for creating content, building campaigns, and analysing performance across email and SMS channels, ensuring all communications are effective, engaging, and results-driven.
Key Responsibilities for the Marketing CRM Manager:
- Own and manage the full customer journey across CRM channels
- Create and deliver email and SMS campaigns from concept to execution
- Monitor campaign performance and provide clear reporting and insights
- Analyse customer behaviour and engagement
Marketing CRM Manager employer: Time Recruitment Solutions Ltd
Join a dynamic and innovative team in the heart of Manchester City Centre, where your expertise as a Marketing CRM Manager will be valued and impactful. With a hybrid working model that promotes work-life balance, you'll enjoy a collaborative culture that fosters personal growth and professional development. Our commitment to employee well-being is reflected in our competitive salary and comprehensive benefits package, making us an excellent employer for those seeking meaningful and rewarding careers.
Contact Details:
Time Recruitment Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Marketing CRM Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your CRM projects and successes. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its CRM strategies. Be ready to discuss how you can enhance their customer journeys and drive engagement. Tailor your answers to show you understand their needs.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who want to make an impact. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Marketing CRM Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Marketing CRM Manager role. Highlight your hands-on CRM experience and any successful campaigns you've managed to show us you’re the right fit.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about CRM and how you can contribute to our team. Be specific about your achievements and how they relate to the responsibilities outlined in the job description.
Showcase Your Analytical Skills:Since this role involves analysing campaign performance, make sure to mention any tools or methods you’ve used to track and report on CRM activities. We want to see how you’ve turned data into actionable insights in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Time Recruitment Solutions Ltd
✨Know Your CRM Inside Out
Make sure you brush up on your CRM knowledge before the interview. Understand the tools and platforms commonly used in the industry, and be ready to discuss how you've successfully managed customer journeys in the past. This will show that you're not just familiar with the role but also passionate about it.
✨Showcase Your Campaign Successes
Prepare specific examples of email and SMS campaigns you've created and executed. Highlight the strategies you used, the results achieved, and any insights gained from analysing performance. This will demonstrate your hands-on experience and ability to drive results.
✨Understand the Company’s Current CRM Strategy
Do some research on the company’s existing CRM activities. If possible, identify areas for improvement or new ideas you could bring to the table. This shows initiative and that you’re already thinking about how to contribute positively to their team.
✨Be Ready for Collaborative Questions
Since this role involves working in a smaller, collaborative team, be prepared to discuss how you work with others. Share examples of how you've collaborated on projects, resolved conflicts, or contributed to team success. This will highlight your fit for their team-oriented culture.
