Service Delivery Coordinator in Manchester

Service Delivery Coordinator 12-month Maternity Cover Chadderton, Greater Manchester Full-Time | Permanent Competitive Salary + Benefits Time Recruitment is proud to be working as a preferred recruitment partner for a leading service and compliance organisation. We are currently seeking a highly organised and customer-focused Service Delivery Coordinator to join a busy Service Desk team based in Chadderton. This role would suit an experienced Scheduler, Service Coordinator, Planner, Helpdesk Coordinator, Resource Planner, or Call Handler looking to progress within a fast-paced operational environment where no two days are the same. The Opportunity As a Service Delivery Coordinator, you will play a critical role in ensuring service and maintenance works are planned efficiently, customer expectations are managed effectively, and service level agreements (SLAs) are consistently achieved. Working closely with engineers, clients, subcontractors, and internal operational teams, you will be responsible for scheduling work, managing service requests, coordinating planned maintenance activities, and ensuring accurate system updates throughout the job lifecycle. Key Responsibilities Receive, log, and process incoming service requests and remedial works. Schedule engineering resources to ensure maximum productivity and SLA compliance. Prioritise workloads based on urgency, contractual obligations, and customer requirements...