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For Companies At a Glance
- Tasks: Manage insurance renewals and build strong customer relationships.
- Company: Dynamic insurance company focused on customer service.
- Benefits: Competitive salary, office-based role, and supportive team environment.
- Other info: Great opportunity for career growth in a regulated industry.
- Why this job: Join a busy team and make a real difference in customer satisfaction.
- Qualifications: Experience in insurance or customer service with strong communication skills.
The predicted salary is between 25000 - 28000 £ per year.
We are currently recruiting for a Renewals Advisor to join a busy and customer‑focused insurance renewals team based in Manchester. This role is ideal for someone with experience in insurance or customer service who enjoys building relationships, managing policies, and ensuring excellent service at renewal stage.
The Role
As a Renewals Advisor, you will be responsible for managing a portfolio of existing customers approaching renewal. You will ensure policies are renewed accurately, competitively, and in line with company and regulatory standards.
Key responsibilities include:
- Managing insurance renewals from initial contact through to completion
- Reviewing and re‑quoting policies where required
- Liaising with underwriters and internal teams to secure terms
- Handling customer queries and providing clear policy information
- Ensuring all activity complies with FCA and company procedures
- Maintaining accurate records on internal systems
About You
- Previous experience in insurance, renewals, or a regulated customer‑facing environment
- Strong communication and customer service skills
- Good attention to detail and accuracy
- Confident using IT systems and managing multiple tasks
- A proactive and organised approach to workload management
Renewals Advisor in Manchester employer: Time Recruitment Solutions Ltd
Contact Detail:
Time Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewals Advisor in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry or customer service sectors. You never know who might have a lead on a Renewals Advisor role or can give you insider tips on landing that job.
✨Tip Number 2
Prepare for those interviews! Research common questions for Renewals Advisors and practice your responses. We recommend using the STAR method to showcase your experience in managing policies and handling customer queries effectively.
✨Tip Number 3
Show off your skills! When you get the chance, highlight your attention to detail and IT proficiency during interviews. These are key traits for a Renewals Advisor, and we want to see how you can bring them to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Renewals Advisor in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in insurance or customer service. We want to see how you've built relationships and managed policies in the past, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Renewals Advisor role. Share specific examples of how you've provided excellent service and handled renewals.
Show Off Your Attention to Detail: In this role, accuracy is key. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure everything is spot on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Time Recruitment Solutions Ltd
✨Know Your Stuff
Make sure you brush up on your insurance knowledge before the interview. Understand the basics of policy renewals and be ready to discuss how you would handle different scenarios. This will show that you're not just interested in the role, but that you’re also prepared to hit the ground running.
✨Show Off Your Customer Service Skills
Since this role is all about building relationships, think of examples from your past experiences where you’ve excelled in customer service. Be ready to share specific stories that highlight your ability to manage queries and provide clear information, as this will resonate well with the interviewers.
✨Be Detail-Oriented
Attention to detail is crucial in this role, so during the interview, emphasise your organisational skills. You might want to mention any systems or processes you’ve used in the past to keep track of customer information and ensure accuracy in your work.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team dynamics, the company’s approach to customer service, or how they support their employees' growth. It shows that you’re genuinely interested in the role and the company.