Insurance Claims Handler Apply now

Insurance Claims Handler

Full-Time 26000 £ / year
Apply now
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At a Glance

  • Tasks: Manage diverse insurance claims, assess coverage, negotiate settlements, and mentor junior staff.
  • Company: Join a leading independent insurance broker with over 60 years of experience.
  • Benefits: Enjoy competitive salary, pension contributions, life assurance, and 25 days annual leave.
  • Why this job: Be part of a friendly team, develop your skills, and make a real impact in the industry.
  • Qualifications: Experience in Insurance Claims is essential; training support provided for further qualifications.
  • Other info: Onsite parking available and close to Bolton/Bury.

Insurance Claims Handler
26,000 – 32,000 + DOE
Onsite Parking
Training Support
Close to Bolton/Bury

Working for a leading independent insurance broker with a rich history spanning over 60 years. An exciting opportunity has arisen for an experienced Insurance Claims Handler to join their friendly and well established team. The successful candidate will manage a diverse range of claims predominantly within Property & Liability.

Key Responsibilities as an Insurance Claims Handler

– Claims Assessment: Review and assess insurance claims across various products to determine coverage and liability.
– Client Acknowledgment: Acknowledge all new claims to clients and insurers, keeping clients informed and pursuing the best outcome.
– Investigation: Investigate and gather evidence to support claims decisions.
– Negotiation: Negotiate with claimants, insurers, and other parties to reach fair settlements.
– Timely Handling: Ensure all claims are processed efficiently, adhering to FCA guidelines and company procedures.
– Record Management: Maintain accurate and up-to-date records of all claims activities.
– Diary Management: Manage an efficient diary system for claims follow-up.
– Mentorship: Mentor and provide guidance to junior claims handlers.
– Customer Service: Maintain a high level of customer service and adherence to exceptional care standards.
– Relationship Development: Build and maintain good working relationships with clients and insurers.
– Industry Awareness: Stay up-to-date with changes in the insurance and childcare industries.
– Reporting: Prepare claims reports for Account Executives on larger cases.
– Training: Conduct training and assessment exercises in line with the individual T&C scheme and identify areas for personal development.

The package as an Insurance Claims Handler
– Competitive salary.
– Workplace pension with employer-matched 5% contribution.
– Life Assurance – Death in service benefit (2x annual salary).
– Support for obtaining CII qualifications.
– Employee Assistance Programme.
– 25 days of annual leave, plus extra holiday days at Christmas not deducted from annual entitlement.

Please apply with your latest CV if you have a background in Insurance Claims. We look forward to hearing from you!

Time Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Insurance Claims Handler employer: Time Recruitment Solutions Ltd

Join a leading independent insurance broker with over 60 years of experience, where you will be part of a friendly and well-established team in Bolton/Bury. Enjoy competitive salaries, comprehensive training support, and a strong focus on employee growth, including mentorship opportunities and assistance with obtaining CII qualifications. With a commitment to exceptional customer service and a supportive work culture, this role offers a rewarding environment for those looking to make a meaningful impact in the insurance industry.
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Contact Detail:

Time Recruitment Solutions Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Insurance Claims Handler

✨Tip Number 1

Familiarize yourself with the specific types of claims you will be handling, especially in Property & Liability. This knowledge will not only help you during the interview but also demonstrate your commitment to understanding the role.

✨Tip Number 2

Highlight any previous experience you have in claims assessment and negotiation. Be ready to share specific examples of how you've successfully managed claims or resolved disputes in the past.

✨Tip Number 3

Showcase your customer service skills by preparing to discuss how you maintain relationships with clients and insurers. Think of instances where you went above and beyond to ensure client satisfaction.

✨Tip Number 4

Stay updated on industry trends and changes in insurance regulations. Being knowledgeable about current events in the insurance sector can set you apart as a candidate who is proactive and engaged.

We think you need these skills to ace Insurance Claims Handler

Claims Assessment
Client Communication
Investigation Skills
Negotiation Skills
Time Management
Record Keeping
Diary Management
Mentorship
Customer Service Excellence
Relationship Building
Industry Knowledge
Reporting Skills
Training and Development
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in insurance claims handling. Focus on your skills in claims assessment, negotiation, and customer service, as these are key responsibilities for the role.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the insurance industry and your ability to manage claims effectively. Mention specific examples of how you've successfully handled claims in the past.

Highlight Relevant Qualifications: If you have any qualifications related to insurance, such as CII certifications, be sure to mention them. This shows your commitment to professional development and aligns with the company's support for obtaining CII qualifications.

Showcase Your Customer Service Skills: Emphasize your experience in maintaining high levels of customer service. Provide examples of how you've built relationships with clients and insurers, as this is crucial for the role.

How to prepare for a job interview at Time Recruitment Solutions Ltd

✨Understand the Claims Process

Make sure you have a solid understanding of the insurance claims process, especially in Property & Liability. Be prepared to discuss your experience with claims assessment and how you approach investigations.

✨Showcase Your Negotiation Skills

Since negotiation is a key part of the role, think of examples where you've successfully negotiated settlements. Highlight your ability to reach fair outcomes for all parties involved.

✨Emphasize Customer Service

This position requires maintaining high customer service standards. Be ready to share instances where you've gone above and beyond for clients, demonstrating your commitment to exceptional care.

✨Prepare for Industry Questions

Stay updated on current trends and changes in the insurance industry. Be prepared to discuss how these changes might impact claims handling and your approach to staying informed.

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  • Insurance Claims Handler

    Full-Time
    26000 £ / year
    Apply now

    Application deadline: 2026-12-04

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    Time Recruitment Solutions Ltd

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