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For Companies At a Glance
- Tasks: Evaluate and manage EL/PL claims while ensuring exceptional customer service.
- Company: Independent, chartered commercial insurance brokerage with a dynamic team.
- Benefits: Up to £35,000 salary, 25 days leave, private medical insurance, and training support.
- Why this job: Join a supportive team and enhance your career in the insurance industry.
- Qualifications: 3+ years handling EL/PL claims and 5 GCSEs A-C including Maths and English.
- Other info: Ongoing training and development opportunities in a fast-paced environment.
The predicted salary is between 28000 - 42000 £ per year.
Location: Bolton | Salary: Up to £35,000 | Hours: Monday to Friday
Why Join Us?
- Competitive salary and benefits package
- 25 days annual leave plus extra time off over Christmas (not deducted from holiday allowance)
- Workplace pension scheme with 5% employer matched contribution
- Life assurance - 2x annual salary death-in-service benefit
- Private medical insurance (after probation)
- Support towards CII qualifications
- Regular and varied training opportunities
- Employee Assistance Programme - wellbeing support when you need it
About the Role
We are seeking an experienced Claims Handler with a strong background in Employers' Liability and Public Liability (EL/PL) claims to join our independent, chartered commercial insurance brokerage. You will be part of a dynamic team managing a broad portfolio of claims across commercial and personal lines, including a specialist childcare insurance scheme. This role offers exposure to a wide range of claims, with a particular emphasis on EL/PL, including:
- Employers' Liability
- Public Liability
- Property Damage
- Business Interruption
- Equipment Breakdown
- Professional Indemnity
- Directors & Officers Liability
- Cyber, Terrorism & Financial Crime
- Motor & Motor Fleet
Key Responsibilities
- Evaluate EL/PL and other insurance claims to determine liability and coverage
- Promptly acknowledge new claims and maintain clear communication throughout the process
- Conduct thorough investigations, gathering relevant documentation and evidence
- Negotiate settlements with insurers, claimants, and third parties
- Ensure compliance with FCA regulations and internal procedures
- Maintain accurate records and operate a robust diary system for follow-ups
- Deliver exceptional customer service and promote best practices
- Build strong relationships with clients and insurers
- Stay informed on industry trends, especially in liability and childcare sectors
- Support Account Executives with detailed reporting on complex claims
- Engage in ongoing training and development within the T&C framework
What We’re Looking For
Experience & Qualifications
- Minimum 3 years' experience handling EL/PL claims within commercial insurance
- 5 GCSEs A-C (or equivalent), including Maths and English
- Experience across multiple claims classes is highly desirable
Key Skills
- Excellent verbal and written communication
- High attention to detail and accuracy
- Strong negotiation and analytical skills
- Proficient in Microsoft Word, Excel, and Outlook
- Effective time management and prioritisation
- Team-oriented with a proactive mindset
Ready to bring your EL/PL expertise to a supportive and ambitious team? Apply now and take the next step in your insurance career with us.
Claims Handler employer: Time Recruitment Solutions Ltd
Contact Detail:
Time Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work with EL/PL claims. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of current trends in liability and childcare sectors. We want you to impress with your expertise, so have some examples ready to showcase your experience handling complex claims.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in the interviewer's mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit for their team.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with EL/PL claims. We want to see how your background fits the role, so don’t be shy about showcasing relevant skills and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about claims handling and how you can contribute to our team. Keep it concise but engaging!
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure your written application reflects your excellent verbal and written communication skills. Clarity and professionalism are key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Time Recruitment Solutions Ltd
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Employers' Liability and Public Liability claims. Be ready to discuss specific cases you've handled, the challenges you faced, and how you resolved them. This will show your expertise and confidence in the field.
✨Showcase Your Communication Skills
As a Claims Handler, communication is key. Prepare examples that highlight your ability to negotiate settlements and maintain clear communication with clients and insurers. Practise articulating your thoughts clearly and concisely to demonstrate your verbal and written skills.
✨Demonstrate Attention to Detail
In this role, accuracy is crucial. Bring along examples of how you've maintained accurate records or conducted thorough investigations in past roles. Highlight your methods for ensuring compliance with regulations and internal procedures to showcase your meticulous nature.
✨Be Ready to Discuss Industry Trends
Stay informed about the latest trends in the insurance industry, especially regarding liability and childcare sectors. Prepare to discuss how these trends might impact claims handling and how you can contribute to the team’s success by staying ahead of the curve.
