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For Companies At a Glance
- Tasks: Manage commercial claims across various lines and conduct investigations.
- Company: Join a respected insurance brokerage in Leeds with a growing team.
- Benefits: Enjoy a casual dress code, company pension, free parking, and 1-day WFH flexibility.
- Why this job: Be part of a supportive culture where your initiative is valued and rewarded.
- Qualifications: Experience in property and liability claims handling; Cert CII preferred.
- Other info: Opportunity to work in a dynamic environment with ongoing professional development.
Claims Handler – Insurance
The information below covers the role requirements, expected candidate experience, and accompanying qualifications.
Horsforth, Leeds | £28,000–£34,000 DOE | Permanent | Hybrid Working
Are you a confident communicator with a keen eye for detail and a passion for guiding clients through complex claims? Join our vibrant and outgoing team in Horsforth, Leeds, where personality is valued as highly as professionalism.
Position Summary
We are seeking a dynamic Claims Handler to manage a diverse portfolio encompassing motor, property, liability, cyber, and professional indemnity claims. You will be the primary contact for clients, providing empathetic, efficient, and expert guidance throughout the claims process.
Key Responsibilities
Claims Management: Handle cross-class claims from inception to resolution.
Client Advocacy: Act as a trusted voice for clients, ensuring fair and equitable outcomes.
Negotiation: Collaborate with insurers and third parties to secure optimal settlements.
Documentation: Maintain accurate records and ensure strict compliance with regulations.
Customer Service: Deliver responsive and empathetic support to all clients.
Loss Prevention: Recommend strategies to minimise future risk and losses.
Continuous Improvement: Keep abreast of industry trends, best practises, and regulatory changes.
Key Performance Indicators
Timely closure of claims.
High levels of client satisfaction.
Accurate and fair settlements.
Effective cost management.
Full compliance with industry standards and regulations.
Key Relationships
Clients, insurers, loss adjusters, solicitors, and repair contractors.
Internal teams, including Account Executives.
Candidate Profile
Experience in claims handling within a broker or similar environment.
Strong interpersonal and communication skills; being chatty and confident is a distinct advantage.
Detail-oriented with excellent documentation abilities.
Ability to thrive in a fast-paced, collaborative environment.
Familiarity with Acturis and Microsoft Office suite.
A client-first mindset combined with a proactive problem-solving approach.
Benefits
Medicash health plan.
Income Protection and Life Insurance.
Employee discount portal.
Cycle to work scheme.
Hybrid working arrangement.
Pension scheme (5% employee / 3% employer contributions). xiskglj
This is a superb opportunity to join a sociable, high-performing team where your personality and expertise will be valued. If you are ready to take the next step in your career, we would be delighted to hear from you
Claims Handler employer: Time Recruitment Solutions Ltd
Contact Detail:
Time Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler
✨Tip Number 1
Familiarise yourself with the latest trends and updates in commercial claims handling, especially regarding EL/PL, property, and motor lines. This knowledge will not only boost your confidence but also demonstrate your commitment to staying current in the field during interviews.
✨Tip Number 2
Network with professionals in the insurance industry, particularly those who work in claims handling. Attend relevant events or join online forums to connect with others, as personal referrals can significantly enhance your chances of landing the job.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your analytical and investigative skills. Being able to articulate how you've successfully managed complex claims will set you apart from other candidates.
✨Tip Number 4
If you have experience with Acturis, be ready to highlight this during your conversations. If not, consider taking a short course or tutorial to familiarise yourself with the software, as it could give you an edge over other applicants.
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Commercial Claims Handler. Familiarise yourself with terms like EL/PL, property, and motor claims to demonstrate your knowledge in your application.
Tailor Your CV: Highlight your relevant experience in property and liability claims handling. Use specific examples that showcase your analytical skills, communication abilities, and any familiarity with Acturis or similar systems.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the insurance industry. Mention how your skills align with the job requirements and express your enthusiasm for joining the team at the insurance brokerage.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in claims handling.
How to prepare for a job interview at Time Recruitment Solutions Ltd
✨Know Your Claims
Make sure you brush up on your knowledge of property and liability claims. Be prepared to discuss specific cases you've handled, showcasing your analytical and investigative skills.
✨Understand the Company
Research the insurance brokerage and its values. Familiarise yourself with their approach to commercial claims and be ready to explain how your experience aligns with their needs.
✨Communicate Clearly
As a Claims Handler, communication is key. Practice articulating your thoughts clearly and confidently, both verbally and in writing, as you'll need to liaise with clients and insurers regularly.
✨Show Your Organisational Skills
Be prepared to discuss how you manage your workload and keep track of multiple claims. Highlight any systems or tools you use to stay organised, especially if you're familiar with Acturis.
