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- Tasks: Manage diverse claims and guide clients through the process with empathy and expertise.
- Company: Vibrant insurance company in Horsforth, Leeds, valuing professionalism and personality.
- Benefits: Competitive salary, supportive team environment, and opportunities for personal growth.
- Why this job: Make a real difference by advocating for clients and securing fair outcomes.
- Qualifications: Excellent communication skills and a detail-oriented mindset.
- Other info: Dynamic role with opportunities for continuous improvement and career advancement.
The predicted salary is between 24000 - 36000 £ per year.
Location: Horsforth, Leeds
Salary: £28,000 - £40,000 DOE
Working Hours: Monday - Friday, office hours
About the Company
We are a vibrant and outgoing insurance company located in Horsforth, Leeds. We value both professionalism and personality, and we are seeking a confident and detail-oriented Claims Handler to join our team.
Position Summary
We are looking for a dynamic Claims Handler to manage a diverse portfolio of claims, including motor, property, liability, cyber, and professional indemnity. The ideal candidate will have excellent communication skills and the ability to guide clients through the claims process with empathy, efficiency, and expertise.
Key Responsibilities
- Claims Management: Handle cross-class claims from start to finish
- Client Advocacy: Serve as the trusted voice for clients, ensuring fair outcomes
- Negotiation: Collaborate with insurers and third parties to secure optimal settlements
- Documentation: Maintain accurate records and ensure compliance with industry standards
- Customer Service: Deliver responsive and empathetic support to clients
- Loss Prevention: Recommend strategies to mitigate future risk
- Continuous Improvement: Stay updated on industry trends and regulations to enhance performance
Key Performance Indicators
- Timely claims closure
- High client satisfaction
- Accurate and fair settlements
- Effective cost management
- Full compliance with industry standards
Key Relationships
Clients, insurers, loss adjusters, solicitors, repair contractors, internal teams.
Claims Handler in Brighton employer: Time Recruitment Solutions Ltd
Contact Detail:
Time Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler in Brighton
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those who work as Claims Handlers. Attend local events or join online forums to connect with potential employers and get insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to claims handling. Think about your past experiences and how they relate to the role. We want you to showcase your communication skills and empathy during the interview!
✨Tip Number 3
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Apply through our website for the best chance at landing that Claims Handler role! We love seeing applications directly from candidates who are genuinely interested in joining our vibrant team.
We think you need these skills to ace Claims Handler in Brighton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Claims Handler role. Highlight your communication skills and any relevant claims management experience to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about claims handling and how your personality aligns with our vibrant company culture. Don’t forget to mention specific examples of your past successes!
Showcase Your Empathy: As a Claims Handler, empathy is key. In your application, share instances where you’ve successfully guided clients through tough situations. This will help us see how you can advocate for our clients effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Time Recruitment Solutions Ltd
✨Know Your Claims Inside Out
Before the interview, brush up on different types of claims like motor, property, and liability. Being able to discuss specific examples or scenarios will show your expertise and confidence in handling diverse claims.
✨Showcase Your Communication Skills
Since this role requires excellent communication, practice articulating your thoughts clearly. Consider role-playing with a friend to simulate client interactions, focusing on empathy and clarity in your responses.
✨Prepare for Negotiation Scenarios
Think about past experiences where you had to negotiate or advocate for someone. Be ready to share these stories during the interview, highlighting your ability to secure fair outcomes and collaborate effectively.
✨Stay Updated on Industry Trends
Research current trends and regulations in the insurance industry. Being knowledgeable about recent changes can impress your interviewers and demonstrate your commitment to continuous improvement in the field.
