Fire & Security Service Engineer

Fire & Security Service Engineer

Birmingham/Redditch Area

£Salary DOE + Company Van + Excellent Benefits

Time Recruitment Solutions Ltd are proud to be working as a preferred recruitment supplier for a growing and well-established fire and security services organisation. Due to continued expansion, we are looking to recruit three Fire & Security Service Engineers, with opportunities available across Birmingham & Redditch. Successful candidates will be assigned a regional patch based on their location.

This is an excellent opportunity for experienced engineers looking to join a business that values technical expertise, customer service, and career development.

The Role

As a Fire & Security Service Engineer, you will be responsible for the planned maintenance, servicing, fault-finding, and repair of fire detection and electronic security systems across a variety of commercial and public sector environments.

Working within an established engineering team, you will ensure systems remain compliant, operational, and maintained in accordance with current British Standards and industry regulations.

The role is predominantly field-based, covering a regional patch with occasional participation in an on-call rota.

Key Responsibilities

Service, Maintenance & Fault Finding

• Carry out planned preventative maintenance (PPM) on fire alarm and security systems.
• Diagnose and rectify faults on addressable and conventional fire alarm systems.
• Attend reactive breakdowns and emergency callouts.
• Deliver first-time fixes wherever possible.
• Complete remedial works and minor system modifications.
• Escalate complex technical issues where required.

Compliance & Testing

• Service and maintain systems in line with current industry regulations and British Standards.
• Conduct system testing and inspections.
• Complete functional testing of detectors, sounders, interfaces, panels, and signalling equipment.
• Ensure all compliance and service documentation is completed accurately and promptly.

Customer Service

• Build and maintain strong relationships with customers and site contacts.
• Communicate technical findings and recommendations clearly.
• Represent the business professionally at all times.
• Ensure work areas are left safe, clean, and operational upon completion.

Health & Safety

• Follow RAMS, permits, and safe systems of work.
• Work in accordance with all company and client health & safety procedures.
• Use appropriate PPE at all times.
• Report incidents, hazards, and near misses as required.

What We're Looking For

Essential

• Minimum 3 years' experience servicing and maintaining fire alarm systems.
• Strong knowledge of fire alarm principles and fault finding.
• Experience with both addressable and conventional systems.
• Good electrical fault-finding skills within low-voltage environments.
• Ability to work independently across a field-based role.
• Excellent communication and customer service skills.
• Full UK Driving Licence.
• Willingness to travel within a regional patch.

Desirable

• Manufacturer training certifications (Gent, Kentec, Notifier, Advanced etc).
• FIA Level 3 Fire Detection & Alarm Qualification (or working towards).
• ECS or CSCS Card.
• IPAF and/or PASMA certification.
• Experience working within SLA-driven service environments.

Package & Benefits

• Competitive Salary (DOE)
• Company Van
• Company Pension Scheme
• 25 Days Holiday + Bank Holidays
• Employee Assistance Programme
• Ongoing Training & Development
• Permanent Full-Time Position
• 40 Hours Per Week
• Regional Coverage Based Around Bristol, Swindon, or Oxford
• Overtime Opportunities
• On-Call Allowance (where applicable)

Why Apply?

This is an opportunity to join a growing and highly respected engineering business that continues to invest in its people, technology, and customer service offering. Whether you're based in Bristol, Swindon, or Oxford, you'll be part of a supportive team with genuine opportunities for progression and long-term career development.

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