Operations Leader — Guest Experience & Profitability
Operations Leader — Guest Experience & Profitability

Operations Leader — Guest Experience & Profitability

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead daily operations and ensure amazing guest experiences in a vibrant market.
  • Company: A top food and cultural market brand in London with a dynamic team.
  • Benefits: Competitive salary, career growth, and a fun work environment.
  • Why this job: Join an inspiring culinary venture and make a real impact on guest satisfaction.
  • Qualifications: 5–8 years of leadership experience in hospitality and strong financial skills.
  • Other info: Be part of a diverse team in a fast-paced, exciting atmosphere.

The predicted salary is between 36000 - 60000 £ per year.

A leading food and cultural market brand in London is looking for an Assistant General Manager to join their dynamic team. This role involves overseeing daily operations, leading diverse teams, and ensuring exceptional guest experiences in a fast-paced environment.

The ideal candidate should have 5–8 years of leadership experience in hospitality and strong financial management skills. Strong communication and team development abilities are crucial to succeed.

Join us to be part of an inspiring culinary venture.

Operations Leader — Guest Experience & Profitability employer: Time Out

As a leading food and cultural market brand in London, we pride ourselves on fostering a vibrant work culture that values creativity and collaboration. Our employees enjoy competitive benefits, ongoing professional development opportunities, and the chance to be part of an inspiring culinary venture that celebrates diversity and innovation. Join us to make a meaningful impact in the hospitality industry while working in one of the most dynamic cities in the world.
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Contact Detail:

Time Out Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Leader — Guest Experience & Profitability

Tip Number 1

Network like a pro! Reach out to people in the hospitality industry, especially those who work at the company you're eyeing. A friendly chat can open doors and give you insider info that could set you apart.

Tip Number 2

Show off your leadership skills! When you get the chance to meet potential employers, share specific examples of how you've led teams and improved guest experiences. Numbers speak volumes, so if you’ve boosted profitability, flaunt those figures!

Tip Number 3

Be ready for situational questions! In the hospitality world, they love to see how you handle real-life scenarios. Think about past challenges and how you turned them into wins—this will show you’re the right fit for their dynamic team.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Operations Leader — Guest Experience & Profitability

Leadership Experience
Financial Management
Communication Skills
Team Development
Operational Oversight
Guest Experience Management
Problem-Solving Skills
Adaptability
Time Management
Interpersonal Skills

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to guest satisfaction and how you've gone above and beyond in previous roles.

Highlight Leadership Experience: Make sure to emphasise your leadership skills and experience. We want to see how you've successfully led teams in the past, so include examples of how you've motivated and developed your team members to achieve great results.

Demonstrate Financial Acumen: Since this role involves financial management, don’t forget to mention any relevant experience you have in budgeting, forecasting, or improving profitability. We’re looking for someone who can balance guest experience with financial success.

Tailor Your Application: Take the time to customise your application for this specific role. Use keywords from the job description and align your skills and experiences with what we’re looking for. And remember, applying through our website is the best way to get noticed!

How to prepare for a job interview at Time Out

Know the Brand Inside Out

Before your interview, dive deep into the brand's values, mission, and recent developments. Understanding their unique approach to guest experience and profitability will help you align your answers with what they’re looking for.

Showcase Your Leadership Style

Prepare examples that highlight your leadership experience in hospitality. Think about specific situations where you successfully led a team or improved operations. This will demonstrate your capability to manage diverse teams effectively.

Financial Savvy is Key

Brush up on your financial management skills. Be ready to discuss how you've managed budgets or increased profitability in previous roles. This will show that you can contribute to the brand’s financial success.

Communicate with Confidence

Strong communication is crucial for this role. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your delivery and ensure you come across as approachable and engaging.

Operations Leader — Guest Experience & Profitability
Time Out
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  • Operations Leader — Guest Experience & Profitability

    Full-Time
    36000 - 60000 £ / year (est.)
  • T

    Time Out

    50-100
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