At a Glance
- Tasks: Manage daily operations and lead a dynamic team in a thriving freight forwarding business.
- Company: Join a successful freight forwarding company in Felixstowe with a close-knit team.
- Benefits: Competitive salary, career progression, and a supportive work environment.
- Other info: Hands-on role with opportunities for personal and professional development.
- Why this job: Take the next step in your career and make a real impact on business growth.
- Qualifications: Experience in transport and freight forwarding, with strong leadership and sales skills.
The predicted salary is between 40000 - 50000 £ per year.
Time Appointments are working on behalf of a successful freight forwarding business in Felixstowe who are seeking an Operations Manager to join their close-knit team. This role would be an ideal next step for an experienced Operations Supervisor, or similar, looking to take the next step in their career. This is a hands-on operational role, where you’ll be fully responsible for managing the day-to-day operations of the UK branch, and leading by example while still being actively involved in driving sales and progressing the business towards success.
Key Duties & Responsibilities:
- Overseeing the daily operations of the UK branch, covering import/export movements
- Leading, motivating, and developing the operations team, setting clear performance expectations
- Ensuring efficient handling of shipments, meeting service levels, deadlines, and customer expectations
- Maintain strong relationships with carriers, agents, and key customers
- Actively contributing to business growth through client engagement and new business development
- Managing and developing key customer accounts
- Preparing and presenting quotations, negotiating rates, and maximising profitability
- Supporting the wider business in achieving revenue and margin targets
The Ideal Candidate:
- Extensive transport and freight forwarding experience, with a strong commercial mindset
- Proven experience in a Supervisory role, or similar, within freight forwarding, and ready to step up in a more senior position
- Experience in successfully leading, motivating, and developing an operations team towards success
- Fully competent in all aspects training and coaching employees
- Excellent business acumen, along with an energetic and confident nature to drive staff towards success
- Strong understanding of UK continent customs requirements
- Strong sales and negotiation abilities, comfortable providing quotes and advising customers
- Hands-on approach with excellent problem-solving skills
- Able to communicate confidently with clients and colleagues
- Positive, team-focused attitude and desire to grow with the business
Operations Manager in Felixstowe employer: Time Appointments
Join a thriving freight forwarding business in Felixstowe, where you will be part of a supportive and dynamic team dedicated to operational excellence. As an Operations Manager, you will benefit from a collaborative work culture that prioritises employee development and offers opportunities for career progression, all while being at the heart of a bustling logistics hub. With a focus on innovation and client engagement, this role not only allows you to lead a motivated team but also to contribute significantly to the company's growth and success.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Felixstowe
✨Tip Number 1
Network like a pro! Reach out to your connections in the freight forwarding industry and let them know you're on the lookout for an Operations Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their challenges and think about how your experience can help them succeed. This will show that you're not just another candidate, but someone who genuinely cares about their business.
✨Tip Number 3
Practice your pitch! Be ready to explain how your background in transport and freight forwarding makes you the perfect fit for the Operations Manager role. Highlight your leadership skills and how you've motivated teams in the past.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Operations Manager in Felixstowe
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your experience in freight forwarding and any leadership roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've led teams and driven business growth in the past.
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention your problem-solving abilities. We love candidates who can think on their feet and tackle challenges head-on, especially in a hands-on role like this one.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Time Appointments
✨Know Your Operations Inside Out
Make sure you brush up on your knowledge of freight forwarding and transport operations. Familiarise yourself with the daily challenges and processes involved in managing import/export movements, as this will show your potential employer that you're ready to hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and motivated teams in the past. Think about specific situations where you set clear performance expectations and helped your team achieve their goals. This will demonstrate your capability to lead by example in the new role.
✨Be Ready to Discuss Business Growth
Since the role involves contributing to business growth, come prepared with ideas on how you can engage clients and develop new business opportunities. Highlight any past experiences where you've successfully driven sales or improved customer relationships.
✨Master the Art of Negotiation
As you'll be preparing quotations and negotiating rates, practice discussing your negotiation strategies. Be ready to share examples of how you've maximised profitability in previous roles, as this will showcase your strong commercial mindset and ability to handle key customer accounts.
