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- Tasks: Coordinate engineers, handle calls, and manage customer queries daily.
- Company: Join a leading market company in Ipswich with a vibrant team culture.
- Benefits: Enjoy opportunities for personal and professional growth in a supportive environment.
- Why this job: Be part of a dynamic team that values hard work and excellent customer service.
- Qualifications: Experience in scheduling, strong communication skills, and good geographical knowledge required.
- Other info: Flexible weekly shift patterns from 07:30-16:30 and 08:30-17:30.
We are proud to be working with a fantastic market-leading company based in Ipswich who are looking for an Engineer Coordinator to join their fast-growing team. Our client is seeking a bubbly and passionate individual that is proactive, hardworking, organised and can deliver excellent customer service. Throughout this process, more opportunities will become available to take on different challenges within the company.
Duties & Responsibilities:
- Phone handling and routing engineers to jobs in a timely manner
- Booking jobs onto the company system
- Dealing with customers and helping with any queries
- Prioritise breakdowns and workflow
Skills & Experience Required:
- Proven experience gained from a similar role, coordinating and scheduling engineers
- Excellent communication skills
- Computer literate
- Good geographical knowledge
- Organised
- Strong work ethic
The successful candidate will be ok to work a 07:30-16:30 and 08:30-17:30 weekly shift pattern. If you are looking to join a forward-thinking organisation that supports their employees' personal and professional development this is the perfect opportunity for you.
Engineer Coordinator employer: Time Appointments
Contact Detail:
Time Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engineer Coordinator
✨Tip Number 1
Familiarise yourself with the geographical area around Ipswich. Knowing the local routes and landmarks can help you stand out, as it shows your commitment to the role and your ability to efficiently coordinate engineers.
✨Tip Number 2
Brush up on your customer service skills. Since the role involves dealing with customers and handling queries, demonstrating your ability to communicate effectively and resolve issues will be crucial during any interviews.
✨Tip Number 3
Prepare to discuss your previous experience in coordinating and scheduling engineers. Be ready to share specific examples of how you've successfully managed workflows and prioritised tasks in a fast-paced environment.
✨Tip Number 4
Show your enthusiasm for personal and professional development. Research the company’s values and be prepared to explain how you align with their forward-thinking approach, which can set you apart from other candidates.
We think you need these skills to ace Engineer Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in coordinating and scheduling engineers. Use specific examples that demonstrate your organisational skills and ability to handle customer queries effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your proactive approach and strong work ethic, and explain how these qualities will benefit the team.
Highlight Communication Skills: Since excellent communication is key for this position, provide examples in your application that illustrate your ability to communicate clearly and effectively with both customers and team members.
Showcase Geographical Knowledge: If you have good geographical knowledge, mention it in your application. This can be a significant advantage in efficiently routing engineers to jobs.
How to prepare for a job interview at Time Appointments
✨Show Your Organisational Skills
As an Engineer Coordinator, being organised is key. Prepare examples of how you've successfully managed schedules or coordinated tasks in previous roles. This will demonstrate your ability to handle the responsibilities of the position.
✨Demonstrate Excellent Communication
Since the role involves dealing with customers and engineers, showcase your communication skills during the interview. Practice clear and concise responses, and be ready to discuss how you’ve effectively resolved customer queries in the past.
✨Highlight Your Proactivity
The company is looking for a proactive individual. Share instances where you took the initiative to improve processes or solve problems without being prompted. This will show that you can contribute positively to their fast-growing team.
✨Familiarise Yourself with the Company
Research the company and its services before the interview. Understanding their operations and values will allow you to tailor your answers and show genuine interest in the role, making you a more appealing candidate.
