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- Tasks: Join our team as a Customer Service Administrator, handling communications and supporting operations.
- Company: Be part of a forward-thinking transport company that values its employees and fosters a family environment.
- Benefits: Enjoy a supportive workplace with opportunities for growth and development.
- Why this job: This role offers a chance to make an impact while working in a dynamic and collaborative culture.
- Qualifications: You need 2+ years in admin/accounts; transport experience is a plus but not essential.
- Other info: Ready to dive into a rewarding career? Apply now!
The predicted salary is between 28800 - 43200 £ per year.
A brand new exciting opportunity to join a forward thinking business as an Customer Service Administrator has arisen- Are you ready for it?
We are pleased to be representing our client within the Transport industry in their search for an Customer Service Administrator to join their team. This forward thinking business prides themselves on valuing their employees, giving excellent customer service and providing a family environment.
Key Duties:
To be considered for this exciting opportunity you must:
Customer Service Administrator employer: Time Appointments
Contact Detail:
Time Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarise yourself with the transport industry and its terminology. Understanding the basics of logistics and vehicle maintenance can give you an edge during interviews, showing that you're proactive and genuinely interested in the role.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since handling incoming calls is a key part of the job, being able to convey information clearly and professionally will help you stand out as a candidate.
✨Tip Number 3
Get comfortable with administrative software and systems like Destin8. If you can demonstrate familiarity with these tools, it will show that you're ready to hit the ground running and adapt quickly to the company's processes.
✨Tip Number 4
Emphasise your teamwork skills during any discussions. This role requires collaboration with various departments, so highlighting your ability to work well with others will resonate well with the hiring team.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and accounts. Emphasise any roles where you've handled customer communications or worked within the transport industry, even if it's not essential.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your two years of experience in admin/accounts and how you can contribute to their family environment and excellent customer service.
Highlight Key Skills: In your application, focus on skills that are crucial for the Customer Service Administrator role, such as communication, organisation, and teamwork. Provide examples of how you've successfully used these skills in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is vital for this role.
How to prepare for a job interview at Time Appointments
✨Research the Company
Before your interview, take some time to learn about the company’s values and culture. Understanding their focus on employee welfare and customer service will help you align your answers with what they are looking for.
✨Prepare for Common Questions
Be ready to discuss your previous experience in admin or accounts roles. Think of specific examples that showcase your skills, especially those related to customer communication and teamwork.
✨Show Your Knowledge of the Transport Industry
Even if you don’t have direct experience, familiarise yourself with basic concepts in the transport industry. This will demonstrate your enthusiasm and willingness to learn, which is highly valued.
✨Ask Insightful Questions
Prepare a few questions to ask at the end of the interview. Inquire about team dynamics or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
