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For Companies At a Glance
- Tasks: Engage with customers, manage sales orders, and support key accounts in a dynamic environment.
- Company: Established landscaping business in Colchester focused on quality service and employee satisfaction.
- Benefits: 22 days holiday, pension scheme, company bonus, and staff discounts.
- Why this job: Join a supportive team and make a real impact in customer relationships and sales.
- Qualifications: Experience in key account roles and strong communication skills are essential.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Time Appointments are working on behalf of a well-established landscaping Business in Colchester who are looking for an Internal Sales & Key Account Support to join their team. This company takes pride in their customers and employees and aim to provide a high quality, professional service to all their clients.
Key Responsibilities:
- Making proactive calls out to existing customers, upselling, and cross-selling
- Progressing sales orders, answering stock enquiries, delivery queries and issue resolution
- Ensuring sufficient stock available at the stock locations to fulfil orders and meet customers’ expectations
- Arranging haulage in line with the customer’s requirements
- Managing online Shopify and eBay sales
- Report handling for any shortages, unexpected delays, or lead-time issues
- Ensuring customer complaints and issues are investigated and resolved satisfactorily
- Supporting the Regional Sales Directors in the planning and management of Key Accounts
- Working with the Directors and Clients to ensure customer deadlines are met
- Continually evaluating and reviewing sales performance, processes, and procedures; recommending and managing any agreed improvements, and monitor outcome
- Strong working knowledge of Excel, great organisational skills, and good communication and telephone manner
What do you need to apply for this exciting opportunity?
- Existing experience in a similar key account role
- Experience of dealing with buying groups or national accounts would be advantageous
- Industry background within construction or a merchant would be desirable
- Strong sales, customer service and relationship building skills
- Ability to work in a fast-paced and sometimes challenging environment and a determination to succeed
- Excellent interpersonal and communication skills – An ability to develop and maintain relationships with customers and colleagues alike
- A flexible approach to work with the ability to work without direct supervision
- Great attention to details and a “can do” attitude
Benefits (Subject to eligibility):
- 22 days holiday per year
- Pension scheme after 3 months
- Death in service benefit x3 salary
- Company bonus
- Staff discounts on company products
Internal Sales Account Manager in Colchester employer: Time Appointments
Contact Detail:
Time Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Account Manager in Colchester
✨Tip Number 1
Get to know the company inside out! Research their values, services, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience in sales and how it relates to the role. Highlight your skills in upselling and customer service, as these are key for the Internal Sales Account Manager position.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insights into the company culture and might even give you a heads-up on what the hiring managers are looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Internal Sales Account Manager in Colchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in sales and customer service, especially if you've worked with key accounts or in a similar industry.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed accounts or resolved customer issues in the past. Make it personal and engaging!
Show Off Your Skills: Don’t forget to mention your strong working knowledge of Excel and any other relevant tools. We love candidates who can demonstrate their organisational skills and attention to detail, so give us the goods!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.
How to prepare for a job interview at Time Appointments
✨Know Your Product
Before the interview, make sure you understand the landscaping business and its products. Research their services, customer base, and any recent projects. This will help you speak confidently about how you can contribute to their sales goals.
✨Showcase Your Sales Skills
Prepare specific examples from your past experience where you've successfully upsold or cross-sold products. Be ready to discuss how you handled customer complaints and resolved issues, as this role requires strong problem-solving skills.
✨Demonstrate Your Organisational Skills
Since the job involves managing stock and sales orders, be prepared to talk about how you stay organised in a fast-paced environment. Share tools or methods you use to keep track of tasks and ensure deadlines are met.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about their approach to customer service or how they measure sales performance. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
