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- Tasks: Manage motor claims from start to finish, ensuring excellent service and resolution.
- Company: Join a reputable insurance specialist in Chelmsford with a supportive team.
- Benefits: Enjoy a competitive salary, 25 days holiday, pension scheme, and monthly lunch.
- Why this job: Make a real difference in people's lives by helping them through their claims.
- Qualifications: 2 years of motor claims experience and strong customer service skills.
- Other info: Opportunities for continuous learning and career growth in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
A fantastic opportunity has arisen for an experienced Motor Claims Handler to join an Insurance Specialist based in Chelmsford. This is an exceptional opportunity to join a reputable organisation who are looking for ambitious, resilient, and talented individuals to join their team. Our client is open to all levels of Motor Claims experience, including TP, PI, and AD.
Key Responsibilities:
- Pro-actively manage all aspects of a claim from notification through to conclusion.
- Provide an excellent claims handling service, in accordance with company procedures and service standards.
- Investigate and resolve claims in a professional, timely and pro-active manner.
- Manage and exceed customer expectations and prioritise work to resolve any disputes that may arise in the settlement of a claim.
- Manage all aspects of damage sustained to the policyholders’ vehicle, where possible via the use of the dedicated network of vehicle repairers.
- Updating additional information on existing claims.
- To continuously drive improvement in the service delivery to clients.
- Responding to correspondence received from customers, third parties, Insurers and Brokers.
Skills & Experience Required:
- Minimum 2 years’ experience of handling technical motor claims from ‘cradle to grave’.
- Technical insurance knowledge and understanding of third-party, personal injury or accidental damage.
- A genuine desire to engage in future learning opportunities and continuous professional development.
- Strong customer service, and communication skills both written and verbal.
- A proactive approach and enthusiastic attitude.
Benefits:
- A competitive salary.
- 25 days holiday plus bank holidays.
- Pension scheme.
- Payday lunch once a month.
- Free onsite parking.
- Long service awards and bonuses.
Locations
Motor Claims Handler in Chelmsford, Essex employer: Time Appointments
Contact Detail:
Time Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Motor Claims Handler in Chelmsford, Essex
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work in motor claims. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to motor claims handling. Think about your past experiences and how they align with the responsibilities listed in the job description. We want you to shine!
✨Tip Number 3
Show off your skills! If you have any relevant certifications or training, make sure to mention them during interviews. It’s all about demonstrating your commitment to continuous professional development.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who are keen to join our team.
We think you need these skills to ace Motor Claims Handler in Chelmsford, Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Motor Claims Handler role. Highlight your relevant experience, especially any technical motor claims you've handled. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. We love seeing enthusiasm and a proactive attitude!
Showcase Your Customer Service Skills: Since customer service is key in this role, make sure to include examples of how you've managed customer expectations and resolved disputes in the past. We want to know how you handle tricky situations!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Time Appointments
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of motor claims, especially third-party, personal injury, and accidental damage. Be ready to discuss specific cases you've handled and how you managed them from start to finish.
✨Showcase Your Customer Service Skills
Prepare examples that highlight your strong customer service abilities. Think about times when you exceeded customer expectations or resolved disputes effectively. This will demonstrate your proactive approach and enthusiasm for the role.
✨Familiarise Yourself with Company Procedures
Research the company’s claims handling procedures and service standards. Being able to reference these during your interview shows that you’re serious about fitting into their culture and can hit the ground running.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, ongoing training opportunities, and how they measure success in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
