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For Companies At a Glance
- Tasks: Support customers with their insurance needs and provide top-notch service.
- Company: Join a well-established Insurance Broker in Colchester with a strong reputation.
- Benefits: Enjoy a collaborative work environment and opportunities for professional growth.
- Why this job: Be part of a dynamic team that values customer care and personal development.
- Qualifications: 5 GCSEs at grade C or above, plus Cert CII or equivalent required.
- Other info: Ideal for those who thrive in a fast-paced, customer-focused role.
The predicted salary is between 28800 - 43200 £ per year.
We are pleased to be working on behalf of an established Insurance Broker based in Colchester who are looking for an Account Handler to join their growing team. You will be required to service the insurance needs of existing customers and provide quality customer care.
Key Duties:
Previous Skills & Experience:
Account Handler employer: Time Appointments
Contact Detail:
Time Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler
✨Tip Number 1
Familiarise yourself with the latest FCA regulations and insurance practices. This knowledge will not only help you in interviews but also demonstrate your commitment to the role and the industry.
✨Tip Number 2
Practice your communication skills, both verbal and written. Since the role involves a lot of client interaction, being able to convey information clearly and professionally is crucial.
✨Tip Number 3
Network with professionals in the insurance industry, especially those who work as Account Handlers. They can provide insights into the role and may even refer you to opportunities within their companies.
✨Tip Number 4
Prepare for potential interview questions by thinking about scenarios where you've successfully handled customer enquiries or resolved issues. Real-life examples will showcase your problem-solving skills and customer care abilities.
We think you need these skills to ace Account Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and insurance. Emphasise any previous roles where you handled client enquiries or worked with insurance documentation.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key duties mentioned in the job description. Explain how your skills and experiences align with the requirements, particularly your ability to communicate effectively and manage client relationships.
Showcase Relevant Qualifications: Mention your GCSEs and any relevant certifications like Cert CII prominently in your application. If you have practical knowledge of FCA regulations, be sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Account Handler role.
How to prepare for a job interview at Time Appointments
✨Know Your Insurance Basics
Make sure you brush up on your knowledge of insurance principles and FCA regulations. Being able to discuss these topics confidently will show that you're well-prepared and understand the industry.
✨Demonstrate Customer Care Skills
Prepare examples from your past experiences where you've provided excellent customer service. Highlight how you resolved issues efficiently and maintained strong relationships with clients.
✨Practice Effective Communication
Since the role requires excellent verbal and written communication skills, practice articulating your thoughts clearly. You might even want to rehearse common interview questions with a friend or in front of a mirror.
✨Show Team Spirit and Initiative
Be ready to discuss how you work well in a team but can also take the initiative when needed. Share specific instances where you've successfully collaborated with others or taken charge of a project.
