At a Glance
- Tasks: Coordinate ocean freight imports and ensure smooth communication with customers.
- Company: Reputable logistics company with a focus on growth and teamwork.
- Benefits: Competitive salary, annual leave, pension scheme, and mental health support.
- Other info: Opportunities for career development and employee recognition.
- Why this job: Join a fast-paced environment and enhance your logistics knowledge while making an impact.
- Qualifications: Experience in ocean import freight and strong customer service skills.
Time Appointments are working on behalf of a reputable and growing logistics company who are looking for an Ocean Freight Import Coordinator to join their team. This is a fantastic opportunity for a motivated individual who is seeking a challenge within a fast-paced environment and looking to enhance their knowledge and experience.
Key Duties and Responsibilities:
- Handle various import freight solutions
- Monitor and understand arrival times/ delays and communicate with customers
- Build and maintain strong customer relationships
- Liaise closely with internal teams to provide an end-to-end service to customers
- Ensure documentation and communication is correct and up to date
Skills and Experience required:
- Previous experience within Ocean Import Freight, or similar freight forwarding position
- Strong knowledge of shipping lanes, with experience of handling of FCL and LCL shipments
- Strong understanding of UK customs procedures
- Good knowledge of shipping documentation and shipping terms
- Excellent organisational skills
- Excellent interpersonal and communications with the ability to deliver best in class customer service
Core Benefits (Subject to eligibility):
- Competitive salary and annual leave entitlement.
- Company pension scheme.
- Supportive mental health and wellbeing culture.
- Employee recognition and reward programmes.
- Learning management systems to support career development and expand knowledge and skills.
Ocean Freight Import Coordinator in Suffolk employer: TIME Appointments Ltd
Join a reputable and growing logistics company as an Ocean Freight Import Coordinator, where you will thrive in a fast-paced environment that values employee growth and development. With a strong focus on mental health and wellbeing, competitive salaries, and robust career advancement opportunities, this company fosters a supportive work culture that encourages collaboration and excellence in customer service. Located in a vibrant area, you will benefit from a dynamic team atmosphere and the chance to enhance your expertise in the logistics sector.
StudySmarter Expert Advice🤫
We think this is how you could land Ocean Freight Import Coordinator in Suffolk
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those who work in ocean freight. Use platforms like LinkedIn to connect and engage with them; you never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of shipping lanes and UK customs procedures. We recommend creating a cheat sheet of key terms and processes to help you feel confident when discussing your experience.
✨Tip Number 3
Showcase your customer service skills! During interviews, share specific examples of how you've built strong relationships with clients or resolved issues. This will demonstrate your ability to deliver best-in-class service, which is crucial for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Ocean Freight Import Coordinator in Suffolk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in Ocean Import Freight and any relevant skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your knowledge of shipping lanes and customs procedures!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the opportunity and how you can contribute to our team. We love seeing enthusiasm and a genuine interest in logistics.
Show Off Your Communication Skills:Since this role involves liaising with customers and internal teams, make sure your application reflects your strong interpersonal skills. We appreciate clear and concise communication, so keep that in mind when writing!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at TIME Appointments Ltd
✨Know Your Freight Inside Out
Make sure you brush up on your knowledge of ocean freight, especially FCL and LCL shipments. Familiarise yourself with shipping lanes and UK customs procedures, as these are crucial for the role. Being able to discuss specific examples from your past experience will show that you’re not just knowledgeable but also practical.
✨Master the Documentation Game
Since documentation is key in this role, ensure you understand all relevant shipping documents and terms. Prepare to discuss how you've handled documentation in previous roles, and be ready to explain any challenges you faced and how you overcame them. This will demonstrate your attention to detail and organisational skills.
✨Show Off Your Customer Service Skills
This position requires excellent interpersonal skills, so think of examples where you've built strong customer relationships. Be prepared to share how you’ve communicated effectively with clients and internal teams to provide top-notch service. Highlighting your ability to handle delays or issues calmly will set you apart.
✨Prepare for a Fast-Paced Environment
Since the logistics industry can be quite hectic, come ready to discuss how you manage your time and prioritise tasks. Think of specific instances where you successfully juggled multiple responsibilities or adapted to sudden changes. This will show that you thrive in a dynamic setting and are ready for the challenges ahead.
