At a Glance
- Tasks: Manage property claims from start to finish, ensuring smooth settlements.
- Company: Join a reputable firm dedicated to excellent customer service.
- Benefits: Competitive salary, supportive team environment, and career development opportunities.
- Other info: Dynamic role with a focus on customer satisfaction and professional growth.
- Why this job: Make a real difference by helping clients through their claims process.
- Qualifications: Experience in property claims handling and strong communication skills.
Job Description
We are recruiting for an experienced Property Claims Handler to join our client’s team, managing a varied caseload of property claims from initial notification through investigation and assessment to successful settlement.
This is an excellent opportunity for a confident claim’s professional with strong technical knowledge, excellent communication skills and a genuine commitment to delivering a high level of customer service.
Key Responsibilities
- Manage property claims end-to-end, from first notification through to settlement.
- Review policy coverage and assess claims, liability and property damage.
- Investigate claims and gather, review and evaluate relevant evidence.
- Negotiate settlements with customers, insurers, loss adjusters and other stakeholders.
- Liaise effectively with brokers, underwriters, customers and third parties.
- Handle enquiries, complaints and correspondence promptly and professionally.
- Maintain accurate and up-to-date claims records in line with regulatory and compliance requirements.
- Manage a varied caseload, prioritising effectively while maintaining a high standard of customer service.
Skills & Experience Required
- Previous experience in insurance claims handling is essential.
- Previous property claims experience is highly desirable.
- Good knowledge of insurance products, policy coverage and claims processes.
- Excellent communication, negotiation and organisational skills.
- Customer-focused, professional and proactive in your approach.
- Confident managing multiple claims and competing priorities.
- Comfortable using Microsoft Office and CRM systems.
Benefits (Subject to Eligibility):
- Competitive salary of up to £36,000 DOE.
- Hybrid working, with office attendance once every two weeks (after successful completion of probation)
- Professional qualification opportunities.
- Increased annual leave with service.
- Additional paid birthday leave.
- Private medical insurance and health cash plan.
- Free personal training sessions.
- Discounted vehicle hire.
- Free onsite parking.
- Employee referral scheme.
If you're an experienced Property Claims Handler looking for your next career opportunity, we'd love to hear from you.
Property Claims Handler in Stoke-on-Trent employer: TIME Appointments Ltd
Join a forward-thinking Claims Management company that prioritises employee growth and development, offering a competitive salary and substantial health benefits. With a strong focus on work-life balance through remote working and regular corporate retreats, this role provides an excellent opportunity for those looking to advance their careers in a supportive and innovative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Property Claims Handler in Stoke-on-Trent
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like TIME Appointments Ltd). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like TIME Appointments Ltd. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at TIME Appointments Ltd.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at TIME Appointments Ltd. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at TIME Appointments Ltd
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at TIME Appointments Ltd to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at TIME Appointments Ltd, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding TIME Appointments Ltd's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
