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- Tasks: Join our team as an Import Freight Operator and manage client bookings and documentation.
- Company: We're a dynamic Freight Forwarder in Felixstowe with over 30 years of experience.
- Benefits: Enjoy a vibrant work culture and the chance to grow in a supportive environment.
- Why this job: Be part of an innovative team that values strong customer service and teamwork.
- Qualifications: Strong communication skills and proficiency in Microsoft Office are essential.
- Other info: Ideal for bubbly individuals who thrive in both independent and team settings.
The predicted salary is between 24000 - 36000 £ per year.
Are you looking to join an exciting Freight Forwarder in Felixstowe? Look no further! This business has been trading in excess of 30 years and are looking for a bubbly individual to join their innovative team as an Import Freight Operator., * Process sales invoices to clients through the companies freight software.
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Receive and action new bookings from clients and oversea agents.
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Check vessel ETA’s whilst keeping clients updated.
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Maintain up to date files and records.
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Work closely with the import operations team to ensure documentation, pricing and introductions are in place.
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Complete the internal booking process to ensure excellent customer service is delivered.
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Strong customer service skills.
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Excellent written and verbal communication skills.
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Competent with Microsoft Office packages.
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Excellent organisational skills.
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Comfortable working alone and as part of a team.
Import Freight Operator employer: TIME Appointments Ltd
Contact Detail:
TIME Appointments Ltd Recruiting Team
enquiry@timeappointments.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Import Freight Operator
✨Tip Number 1
Familiarize yourself with the freight forwarding industry, especially the import processes. Understanding the key terms and operations will help you stand out during conversations with our team.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled client interactions in the past. This will demonstrate your ability to maintain excellent relationships with clients.
✨Tip Number 3
Brush up on your Microsoft Office skills, particularly Excel, as you'll be using it for maintaining records and processing invoices. Being proficient will make you a more attractive candidate.
✨Tip Number 4
Highlight your organizational skills by discussing any relevant experiences where you managed multiple tasks or projects simultaneously. This is crucial for keeping up with the fast-paced environment of freight operations.
We think you need these skills to ace Import Freight Operator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Import Freight Operator position. Highlight key responsibilities and required skills, such as customer service and communication abilities, to tailor your application.
Tailor Your CV: Customize your CV to reflect relevant experience in freight forwarding or logistics. Emphasize your organizational skills and any experience with Microsoft Office, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how your skills align with the job requirements, particularly in customer service and teamwork.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Clear and professional communication is essential for this role, so make sure your application reflects that.
How to prepare for a job interview at TIME Appointments Ltd
✨Show Your Customer Service Skills
Since strong customer service skills are essential for the Import Freight Operator role, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past.
✨Demonstrate Your Organizational Abilities
Highlight your organizational skills by discussing how you manage multiple tasks and prioritize effectively. You might want to mention any tools or methods you use to stay organized.
✨Familiarize Yourself with Freight Software
Research the freight software commonly used in the industry. If possible, mention any experience you have with similar systems during the interview to show your readiness to adapt quickly.
✨Communicate Clearly and Confidently
Excellent written and verbal communication skills are crucial. Practice articulating your thoughts clearly and confidently, as this will reflect your ability to keep clients updated and work closely with the team.
