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For Companies At a Glance
- Tasks: Handle customer queries and manage relationships with clients in a dynamic environment.
- Company: Leading regulated company in Colchester with a supportive work culture.
- Benefits: Great promotional opportunities, additional qualifications, and a positive work environment.
- Why this job: Kickstart your career in financial services while making a real difference.
- Qualifications: Strong admin or customer service experience and 5 GCSEs including English and Maths.
- Other info: Join a team that values growth and development in the financial sector.
The predicted salary is between 30000 - 42000 £ per year.
Our client, a leading regulated company based in Colchester, are recruiting for a Customer Service Executive to join their team. Our client provides fantastic promotional opportunities and benefits which include additional qualifications, and a great supporting work culture and environment.
Key Duties & Responsibilities:
- Administrative duties, including drafting emails and documents.
- Managing relationships with internal and external customers and clients.
- Utilising training and knowledge to identify and propose solutions.
- Adhering to and promoting business and industry regulations.
Skills & Experience Required:
- Strong administration or customer service experience.
- A genuine desire to build a career within the financial services industry.
- A minimum of 5 GCSE passes at grades A-C (or equivalent) to include English and Maths.
Customer Service Executive in Colchester employer: TIME Appointments Ltd
Contact Detail:
TIME Appointments Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive in Colchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Practice your interview skills with a friend or in front of the mirror. Focus on showcasing your customer service experience and how you can bring value to the team.
✨Tip Number 3
Research the company culture and values before your interview. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.
We think you need these skills to ace Customer Service Executive in Colchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Service Executive role. Highlight your relevant experience in administration and customer service, and don’t forget to mention any qualifications that match the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your genuine desire to build a career in the financial services industry. Share specific examples of how you’ve managed relationships with customers or clients in the past.
Showcase Your Skills: In your application, be sure to showcase your strong administration skills. Mention any experience you have with drafting emails and documents, as well as your ability to identify and propose solutions based on your training and knowledge.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at TIME Appointments Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their values, culture, and the services they provide. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role is all about customer service, prepare examples from your past experiences where you've successfully managed customer relationships or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Prepare for Administrative Questions
Given the administrative duties involved, be ready to discuss your experience with drafting emails and documents. You might even want to bring a sample of your work or describe a situation where your organisational skills made a difference.
✨Demonstrate Your Desire to Grow
Express your enthusiasm for building a career in the financial services industry. Talk about any relevant qualifications you’re pursuing or how you plan to develop your skills further. This shows that you’re committed to your professional growth and aligns with the company's focus on providing additional qualifications.
