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- Tasks: Support claims processing by managing tasks and ensuring accurate information flow.
- Company: Join an innovative insurance company that values growth and teamwork.
- Benefits: Enjoy remote work, health insurance, pension contributions, and paid industry qualifications.
- Why this job: Be part of a supportive culture with opportunities for progression and skill development.
- Qualifications: Experience in administrative roles, strong customer service skills, and IT literacy required.
- Other info: Work from anywhere with top-notch equipment and regular corporate retreats.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
We are excited to be working on behalf of an innovative and forward-thinking Insurance company who are recruiting for a professional Claims Support Administrator to join their growing team.
Please be advised that this role is 100% remote, therefore applicants must be comfortable and at ease working from home.
This role would suit a personable individual with proven experience of working in a support or other administrative capacity within the Insurance or Financial Services Industry. Excellent customer service skills and the ability to communicate effectively are imperative, along with high attention to detail. It is essential that you possess a positive and self-confident approach when dealing with all tasks, as well as being able to demonstrate commercial awareness. Applicants must also be IT literate, with a good understanding of Microsoft Word and Excel.
The ideal candidate has a willingness to continuously improve the support function, build and document new processes, and consistently look for ways to streamline their function. In addition, you will collaborate closely with the claims adjusters and leadership to give feedback and identify technology and process improvements.
Key Duties & Responsibilities:
- Gathering necessary information from documents and customer conversations to set up and assign claim files with complete and accurate information
- Managing a queue of tasks timely and effectively to ensure claims adjusters have the information they need
- Managing incoming (electronic) mail and uploading to the correct claim
- Preparing standard form letters and claim closing documents
The successful candidate will become part of a fantastic company who offer great routes of progression and industry qualifications to further skills and development.
In return you will receive:
- Generous health-insurance package with nationwide coverage, vision, & dental
- Pension plan with employer contributions
- Competitive holiday / leave policy in addition to bank holidays
- Industry Qualifications paid for
- Work from anywhere to facilitate your work life balance paired with frequent, regular corporate retreats to build team cohesion, reinforce culture, and have fun
- Top of the range equipment provided
Claims Support Administrator employer: TIME Appointments Ltd
Contact Detail:
TIME Appointments Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Support Administrator
✨Tip Number 1
Familiarise yourself with the insurance claims process. Understanding how claims are managed and what common issues arise can help you stand out during interviews, as you'll be able to demonstrate your knowledge and readiness to contribute.
✨Tip Number 2
Brush up on your customer service skills. Since this role requires excellent communication, practice articulating your thoughts clearly and confidently. Consider role-playing scenarios where you might need to handle customer inquiries or complaints.
✨Tip Number 3
Showcase your IT skills, particularly in Microsoft Word and Excel. You could create sample documents or spreadsheets that demonstrate your proficiency, which can be a great talking point during discussions with our hiring team.
✨Tip Number 4
Research our company culture and values. Being able to align your personal values with ours will not only help you in interviews but also show that you're genuinely interested in being part of our team at StudySmarter.
We think you need these skills to ace Claims Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative roles, particularly within the Insurance or Financial Services Industry. Emphasise your customer service skills and any IT literacy, especially with Microsoft Word and Excel.
Craft a Strong Cover Letter: Write a cover letter that showcases your personable nature and ability to communicate effectively. Mention specific examples of how you've demonstrated attention to detail and a positive approach in previous roles.
Highlight Process Improvement Experience: If you have experience in improving processes or streamlining functions, be sure to include this in your application. Companies value candidates who can contribute to efficiency and innovation.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Claims Support Administrator role.
How to prepare for a job interview at TIME Appointments Ltd
✨Showcase Your Customer Service Skills
As a Claims Support Administrator, excellent customer service is key. Be prepared to share examples of how you've effectively communicated with clients or colleagues in previous roles, highlighting your ability to handle inquiries and resolve issues.
✨Demonstrate Attention to Detail
This role requires high attention to detail, so be ready to discuss how you ensure accuracy in your work. You might mention specific processes you follow to double-check your tasks or any tools you use to maintain precision.
✨Familiarise Yourself with Relevant Software
Since the job requires proficiency in Microsoft Word and Excel, brush up on these applications before your interview. You could even prepare to discuss how you've used them in past roles to manage data or create documents.
✨Express Your Willingness to Improve Processes
The company values continuous improvement, so think about times when you've identified inefficiencies and proposed solutions. Share your ideas on how you can contribute to streamlining processes within the claims support function.
