Our client, a leading Freight Forwarding company based in Felixstowe, is currently seeking to appoint a Logistics Customer Service Coordinator to join their successful team. This is a fantastic opportunity for a Customer Service driven, and commercially aware individual who is looking to develop their career within the shipping logistics industry. The successful candidate will be responsible for liaising with customers and clients regarding bookings, and for ensuring that the details of such are captured accurately and in a timely fashion. Key Responsibilities: Deliver excellent customer service to clients throughout the shipping process. Liaise with customers, suppliers and key operational teams. Support sales and commercial activities where required. Process operational and commercial documentation accurately. Follow credit control procedures and company guidelines. Assist with file accruals and provisioning processes. Resolve customer queries and operational issues efficiently. Work in line with company policies, procedures and standards. This position would ideally suit candidates who have shipping, logistics or Freight industry experience, however Customer Service driven candidates, and recent Graduates who have a keen interest in working within the industry will also be cons...
Logistics Customer Service Coordinator in Suffolk employer: TIME Appointments Ltd Careers
Join a forward-thinking Claims Management company that prioritises employee growth and development, offering a supportive remote work environment. With a strong focus on progression and industry qualifications, this role not only provides a competitive salary and comprehensive health benefits but also fosters a culture of innovation and collaboration, making it an excellent choice for those seeking meaningful employment in the property claims sector.
Contact Details:
TIME Appointments Ltd Careers Recruitment Team