We are working alongside an innovative Claims Management company who are currently recruiting for an experienced and passionate FNOL Handler to strengthen their UK based operations. The successful candidate will become part of a fantastic company who offer great routes of progression and industry qualifications to further skills and development. Skills Experience Required: Previous experience in customer service or a call centre environment, preferably within the insurance industry, with a focus on claims; high volume, fast-paced. Strong knowledge of insurance claims processes, terminology, and best practices. Excellent communication skills, both verbal and written, with the ability to explain complex concepts clearly and empathetically to customers. Active listening skills to understand customer needs, concerns, and emotions, and respond appropriately. Strong organisational and time management skills to prioritize tasks and meet deadlines effectively. Enjoy telephone conversations. Please be advised that this role is 100% remote, therefore applicants must be comfortable and at ease working from home. In return the successful candidate will receive: A generous and competitive annual salary. Substantial health-insurance package. Pension plan with e...
FNOL Handler employer: TIME Appointments Ltd Careers
Join a forward-thinking Claims Management company that prioritises employee growth and development, offering a supportive remote work environment. With a strong focus on progression and industry qualifications, this role not only provides a competitive salary and comprehensive health benefits but also fosters a culture of innovation and collaboration, making it an excellent choice for those seeking meaningful employment in the property claims sector.
Contact Details:
TIME Appointments Ltd Careers Recruitment Team