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For Companies At a Glance
- Tasks: Check in guests, manage departures, and deliver top-notch customer service.
- Company: Luxury hotel in Cardiff with a vibrant atmosphere.
- Benefits: Opportunity for permanent role and experience in a prestigious setting.
- Why this job: Join a passionate team and thrive in the heart of the city.
- Qualifications: Strong customer service skills and ability to handle complaints.
- Other info: Dynamic hospitality environment with potential for career growth.
The predicted salary is between 24000 - 36000 £ per year.
A luxury hotel in Cardiff is seeking an experienced Receptionist to join their Front Office Team. The role involves checking in guests, managing departures, and ensuring high standards of customer service are upheld.
The ideal candidate should have a strong customer service approach and the ability to handle guest complaints efficiently. This position is initially temporary but may lead to a permanent role. The hotel offers a vibrant environment in the heart of the city, ideal for anyone passionate about hospitality.
Front Desk Associate - Luxury Hotel, Cardiff employer: Time 4 Recruitment Solutions
Contact Detail:
Time 4 Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Associate - Luxury Hotel, Cardiff
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at luxury hotels. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Front Desk Associate. This will help you feel more confident during interviews and show that you’re ready to handle guest complaints with ease.
✨Tip Number 3
Dress to impress! When you go for interviews, make sure you look the part. A polished appearance shows that you understand the luxury hotel vibe and are serious about the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. Don’t miss out!
We think you need these skills to ace Front Desk Associate - Luxury Hotel, Cardiff
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for guests in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to the Front Desk Associate role. Mention why you’re excited about working in a luxury hotel and how you can contribute to our vibrant environment.
Keep It Professional Yet Friendly: While we love a friendly vibe, remember to keep your application professional. Use a warm tone but avoid overly casual language. We’re looking for someone who can balance professionalism with a welcoming attitude!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Time 4 Recruitment Solutions
✨Know the Hotel Inside Out
Before your interview, do some research on the luxury hotel. Familiarise yourself with its history, values, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their ethos.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you provided exceptional customer service or resolved complaints effectively. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your problem-solving abilities.
✨Dress to Impress
As you're applying for a position in a luxury hotel, make sure to dress professionally and appropriately for the interview. A polished appearance reflects your understanding of the hospitality industry and sets a positive tone right from the start.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the hotel's operations, team dynamics, or future goals. This demonstrates your enthusiasm for the role and helps you gauge if the hotel is the right fit for you.
