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- Tasks: Lead the team, drive sales, and ensure an amazing customer experience.
- Company: Join Timberland, part of the global VF family, committed to sustainability.
- Benefits: Competitive salary, 50% staff discount, and comprehensive well-being benefits.
- Why this job: Be a key player in a fun, supportive environment while growing your career.
- Qualifications: Retail experience, strong communication skills, and a passion for customer service.
- Other info: Embrace diversity and authenticity in a culture that values respect and connection.
The predicted salary is between 24000 - 36000 £ per year.
Are you looking for a chance to lead from the front and drive consumer experience in one of our stores? We’re looking for a motivated, enthusiastic Store Supervisor to join our Timberland team based in Bicester Village. As a supervisor in our store you will act as the vital link between store management and the sales associates, driving service and sales.
Timberland is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals together.
We believe that our supervisors have a great opportunity to develop their full potential with us and we are committed to preparing them for that next step up to store management. As one of our Store Supervisors your blend of sales and communication skills will contribute to the success of our store.
How you’ll make a difference:
- Supporting the management team to drive sales and profitability.
- Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer‑ready.
- Making sure your store looks great, maintaining all retail operation standards in line with the brand’s visual merchandising guidelines.
- Ensuring operational policies and procedures are respected.
- Understanding your store’s KPIs and playing your part to ensure they are achieved.
What makes you the perfect Store Supervisor:
- You love interacting with people.
- You set a great example for the rest of the team with your hands‑on mentality, enthusiasm and passion for delivering a fantastic customer experience.
- You can talk to people, create a supportive (and fun!) environment that helps deliver the best service possible.
- You have experience in opening and closing a store, taking responsibility and being in charge when necessary.
- Ideally you come from a retail background with some fashion or lifestyle experience.
- You have excellent written and verbal communication in both English (another language is a plus but not necessary).
- You are proficient in the use of MS Office and different POS systems.
- You are flexible when it comes to working weekends, evenings and holidays as necessary.
On top of this we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy and Persevere.
What’s in it for you:
We offer comprehensive benefits that encourage mental, physical and financial well‑being for all VF associates. When it comes to benefits we’re the total package. Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!).
Along with this you will have:
- Career ownership enabling you to build your knowledge and experience across different brands.
- A supportive, feedback‑based culture where respect and integrity guide us in what we do.
- Tailored training: from an induction to ongoing online and face‑to‑face training sessions we are committed to helping you grow both professionally and personally.
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates allowing them to bring their authentic selves to work every day. As an equal‑opportunity and affirmative action employer, VF is committed to supporting disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
If you liked what you have read and want to join our team then we would be keen to hear from you! Due to the high volume of candidates we receive we will only contact successful applicants for the interview stage.
Store Supervisor employer: TIMBERLAND
Contact Detail:
TIMBERLAND Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Timberland's values and mission. This way, you can show how your personal values align with theirs, making you a perfect fit for the Store Supervisor role.
✨Tip Number 2
Practice your people skills! As a Store Supervisor, you'll be leading a team and interacting with customers. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Prepare some questions! When you get the chance to ask questions during the interview, make sure they reflect your interest in the role and the company. It shows you're engaged and serious about joining the Timberland team.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure you submit it through the Timberland careers page. It helps us keep track of candidates and gives you a better chance to stand out!
We think you need these skills to ace Store Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love interacting with people and driving a fantastic customer experience.
Tailor Your CV: Make sure to customise your CV to highlight your relevant retail experience and skills. Mention any previous roles where you've led a team or improved sales – we love seeing that kind of initiative!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experiences and achievements, so we can easily see how you fit into our Timberland team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Store Supervisor position.
How to prepare for a job interview at TIMBERLAND
✨Know the Brand Inside Out
Before your interview, make sure you research Timberland and its values. Understand their commitment to sustainability and how they connect with outdoor lifestyles. This will show your genuine interest in the brand and help you align your answers with their mission.
✨Showcase Your Leadership Skills
As a Store Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully coached others or improved team performance. Highlight your hands-on approach and enthusiasm for delivering excellent customer service.
✨Be Ready to Discuss KPIs
Familiarise yourself with key performance indicators (KPIs) relevant to retail. Be prepared to discuss how you've met or exceeded KPIs in previous roles. This shows that you understand the business side of retail and are ready to contribute to the store's success.
✨Emphasise Your Flexibility
Timberland values flexibility in scheduling, so be ready to discuss your availability. Share any experiences where you've adapted to changing schedules or taken on extra responsibilities. This will demonstrate your commitment to the role and your willingness to support the team.