At a Glance
- Tasks: Deliver exceptional customer service and inspire your team on the shop floor.
- Company: Join Timberland, a global leader in outdoor lifestyle apparel.
- Benefits: Enjoy 50% staff discounts, competitive salary, and comprehensive benefits.
- Other info: Flexible hours with opportunities for personal and professional growth.
- Why this job: Be part of a purpose-driven team that values sustainability and active lifestyles.
- Qualifications: 1+ year retail experience and a passion for fashion and customer interaction.
The predicted salary is between 12 - 15 £ per hour.
Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience! We’re looking for a resourceful Sales Specialist to join our Timberland team based in Brent Cross, London. Our Sales Specialists (or Senior Sales Associates) are trailblazers on our shop floor. You will inspire our customers as well as our junior sales associates, helping maintain the highest standards on our shop floor.
Timberland is part of the VF family, a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our calling.
We believe that our Sales Specialists have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organisation but empower our people to take responsibility at store level.
How you’ll make a difference
- Providing the highest level of customer service, ensuring that all customers are treated with respect
- Developing a thorough knowledge of products in store and passing this knowledge on to our junior associates
- Acting as a buddy to new starters, helping support their onboarding
- Maintaining merchandising standards in accordance with brand guidelines
- Keeping up to date with current trends and the brand’s place within the market
- Following all operational procedures in the store and in the stock room
- Occasionally supporting the management team with opening and closing processes
What makes you the perfect Sales Specialist?
- You love interacting with customers.
- You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive can-do attitude, facing all situations in the store.
- You are passionate about our brand, fashion, and retail in general.
- You have at least 1+ year experience working on a fast-paced shop floor ideally from a fashion and/or lifestyle background.
- You have excellent written and verbal communication in English (another language is a plus but not necessary).
- You are flexible when it comes to working weekends, evenings and holidays as necessary.
Moreover, you live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?
We offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we’re the total package. Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (we offer 50%!). Along with this you will have:
- Career ownership, enabling you to build your knowledge and experience across different brands
- A supportive feedback-based culture where respect and integrity guide us in what we do
- Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally.
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
If you liked what you have read and want to join our team then we would be keen to hear from you! Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.
Sales Specialist (part-time 32hr) employer: TIMBERLAND
Timberland, part of the VF family, is an exceptional employer located in Brent Cross, London, offering a vibrant work culture that prioritises sustainability and active lifestyles. As a Sales Specialist, you will enjoy comprehensive benefits, including a generous staff discount, tailored training opportunities, and a supportive environment that fosters personal and professional growth. Join us to be part of a team that values integrity, curiosity, and empathy while providing memorable shopping experiences for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Specialist (part-time 32hr)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Timberland's values and products. This will not only impress the hiring team but also show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to handle different customer interactions. Being able to showcase your hands-on mentality and enthusiasm during the interview will set you apart.
✨Tip Number 3
Network with current employees! If you can, reach out to someone already working at Timberland. They can give you insider tips on what the team values and how to shine in your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the Timberland family.
We think you need these skills to ace Sales Specialist (part-time 32hr)
Some tips for your application 🫡
Show Your Passion:Let your love for the brand and retail shine through in your application. We want to see your enthusiasm for delivering a fantastic customer experience, so don’t hold back!
Tailor Your CV:Make sure your CV highlights relevant experience, especially if you've worked in fast-paced environments before. We’re looking for that 1+ year of experience, so showcase it well!
Craft a Personal Cover Letter:Use your cover letter to tell us why you’re the perfect fit for our team. Share specific examples of how you’ve inspired customers or supported colleagues in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get you on the path to joining our amazing team!
How to prepare for a job interview at TIMBERLAND
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of Timberland's products and values. Familiarise yourself with their latest collections and sustainability initiatives. This will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to create memorable shopping experiences, which is key for a Sales Specialist.
✨Emphasise Teamwork and Leadership
As a Sales Specialist, you'll be expected to inspire and support junior associates. Share instances where you've taken on a leadership role or helped onboard new team members. Highlighting your teamwork skills will show that you're ready to contribute positively to the store environment.
✨Be Ready to Discuss Trends
Stay updated on current fashion trends and how Timberland fits into the market. Be prepared to discuss your thoughts on the brand's position and how you can help maintain its standards. This shows that you're not just passionate about retail but also informed and proactive.
