At a Glance
- Tasks: Inspire customers and deliver exceptional service while maintaining store standards.
- Company: Join Timberland, a global leader in outdoor lifestyle apparel.
- Benefits: Enjoy competitive pay, 50% staff discount, and comprehensive well-being benefits.
- Other info: Flexible hours and tailored training for personal and professional growth.
- Why this job: Be part of a passionate team making memorable shopping experiences.
- Qualifications: Customer-focused attitude; previous experience is a plus but not required.
The predicted salary is between 10 - 12 £ per hour.
Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience! We’re looking for passionate Sales Associates (perm, part time 10hr) to join our Timberland team based in Gunwharf Quays. As a Sales Associate you will inspire our customers, deliver an excellent service, and help maintain the highest standards on our shop floor.
Timberland is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.
Timberland is a global leader in the design and manufacturing of premium footwear, apparel and accessories for the outdoor lifestyle. For decades, we have been guided by a higher Purpose: to inspire and equip the world to step outside, work together and make it better.
Let’s talk about the role! We believe that our Sales Associates have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organisation but empower our people to take responsibility at store level.
How you’ll make a difference
- Providing the highest level of customer service, ensuring that all customers are treated with respect
- Developing a thorough knowledge of products in store
- Maintaining merchandising standards in accordance with brand guidelines
- Keeping up to date with current trends and the brand’s place within the market
- Following all operational procedures in the store and in the stock room
What makes you the perfect Sales Associate?
- You love interacting with customers.
- You set a great example for the rest of the team with your hands‑on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive can‑do attitude, facing all situations in the store.
- You are passionate about our brand, fashion, and retail in general.
- You have excellent written and verbal communication in English (another language is a plus but not necessary).
- You are flexible when it comes to working weekends, evenings and holidays as necessary.
- Previous experience is great but not necessary.
- What matters most of all is that you live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?
We offer comprehensive benefits that encourage mental, physical and financial well‑being for all VF associates. When it comes to benefits, we’re the total package. Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%). And we offer the same. Only different. Along with this you will have:
- Career ownership, enabling you to build your knowledge and experience across different brands
- A supportive feedback‑based culture where respect and integrity guide us in what we do
- Tailored training. From an induction to ongoing online and face‑to‑face training sessions, we are committed to helping you grow, both professionally and personally.
Free to Be
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
Sales Associate: Elevate Customer Experiences & Growth in Portsmouth employer: TIMBERLAND
Timberland, part of the VF family, is an exceptional employer that prioritises the growth and well-being of its employees. Located in the vibrant Gunwharf Quays, we offer a supportive work culture that encourages personal and professional development through tailored training and career ownership. With comprehensive benefits, including a generous staff discount and a commitment to diversity and inclusion, Timberland provides a rewarding environment for passionate individuals looking to make a meaningful impact in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate: Elevate Customer Experiences & Growth in Portsmouth
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Timberland's history, values, and products. This will not only impress your interviewers but also help you connect with customers on a deeper level.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to handle different customer scenarios. This will boost your confidence and prepare you for real-life interactions on the shop floor.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure your passion for fashion and retail shines through in every interaction. A positive attitude can set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Associate: Elevate Customer Experiences & Growth in Portsmouth
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you love interacting with customers and your passion for our brand. A little personality goes a long way!
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous customer service roles or experiences that align with what we’re looking for in a Sales Associate.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This helps us get to know you better without any confusion!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at TIMBERLAND
✨Know the Brand Inside Out
Before your interview, make sure you dive deep into Timberland's values, products, and their commitment to sustainability. Being able to discuss how their purpose aligns with your own passion for outdoor lifestyles will show that you're not just another candidate, but someone who truly cares about the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for customers. Whether it's a time you resolved a complaint or created a memorable shopping experience, these stories will highlight your hands-on mentality and enthusiasm for delivering excellent service.
✨Demonstrate Your Team Spirit
Timberland values teamwork, so be ready to discuss how you collaborate with others. Share instances where you've supported your colleagues or contributed to a positive team environment. This will reflect your ability to inspire and set a great example for the rest of the team.
✨Embrace Flexibility and Positivity
Since the role requires working weekends and holidays, express your willingness to adapt. Also, convey your positive can-do attitude by discussing how you approach challenges in the store. This will resonate well with the interviewers looking for someone who embodies their guiding principles.
